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Admin Assistant
2 weeks ago
**Admin Assistant - Hearcare Department**
**Location: Dover, Kent**
**Hours: Full Time - 37.5 hours (to include working alternate Saturdays)**
**Salary: Up to £11.64ph**
**Benefits**:
- **Extra day off on your birthday**:
- **Discounted hearing and eyecare benefits**:
- **Enhanced sick pay**:
- **Enhanced pay for family leave (Maternity/ Paternity etc)**:
- **WeCare employee support services**
**Experience level: Admin or customer service experience is essential for this role**
We’re looking for someone to join our Hearcare team as an Administrator.
In this role you will be our customers first point of contact when they call in. You’ll therefore need to be a natural when it comes to customer care - articulate, good with people and always happy to help.
In addition to basic clerical work, you will be required to organise the audiologists workload, deal with customers and be able to search information on numerous databases. You will be required to book and reschedule appointments over the phone and face to face.
We’ll also be looking for an organised approach, and a good standard of education in written English and Mathematic, and confidence with Microsoft Office.
Within this role you’ll also be required to complete and post orders, receive and check deliveries, and maintain Hearcare accessories and aids displays. You will also need to give good clear advice to customers on how to look after and clean their hearing aids. Not worked with hearing aids before? Don’t worry We will teach you everything you need to know about hearing aids.
**Job Types**: Full-time, Permanent
Pay: Up to £11.64 per hour
Expected hours: 37.5 per week
**Benefits**:
- Additional leave
- Company pension
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Sick pay
- Store discount
Schedule:
- Day shift
- Weekend availability
Ability to commute/relocate:
- CT161BD: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Please provide your postcode
**Experience**:
- customer service OR admin: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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