Customer Distribution Operative

1 month ago

Teesside, United Kingdom Northumbrian WaterEssex & Suffolk Water Full time

Salary
- **£22,645 to £28,306 (depending on experience) + Standby Payments**
- Location
- **Teesside, Teesdale, North Yorkshire**

**About the role**

**Customer Distribution Operative (Water Networks)**

**Full Time - 40hrs per week, over 4/5 days, Monday - Saturday**

**Permanent**

**Salary -** **£22,645 to £**28,306** (depending on experience) + Standby Payments**

**Standby Rota - Monday to Sunday**

**Location - Teesside, Teesdale, North Yorkshire**

**About the role**

We have an amazing opportunity to join Northumbrian Water and work within our Water Networks team as a Customer Distribution Operative in the Teesside, Teesdale and the North Yorkshire Area. You may know these roles as Ganger, Utilities Operative, or Civils Worker. You’ll be delivering our vision and supplying a clean, clear, and reliable supply of drinking water to customers in our local communities and delivering an unrivalled customer experience to help deliver the success in our business vision to be National Leader within the Water industry, and to providing world class service and our essential-for-life product, Water

We’ll be providing you with the opportunity and support to learn and develop skills which will enable you to carry out work on our water supply network. This role will be varied and could involve the installation, repair, and maintenance of our underground pipework and assets, ensuring clean and tidy sites for our customers.

You’ll be working in a way which provides outstanding service to our customers, communities and protects the local environment, along with taking responsibility for your actions and behaviour while always demonstrating the company values. We’re looking for you to demonstrate flexibility, including active participation in a standby rota and additional initiatives to achieve better performance.

**_
Please note_**

**_
This role has been defined as a safety or security critical role and as a condition of a formal offer of employment you’ll be required to undergo a drug and alcohol test. Prospective employees and agency workers in defined safety and security critical roles will be required to undertake a drug and alcohol test after the job offer has been made. This will be prior to or within four weeks of their start date._**

**_
Prospective employees and agency workers who fail a pre-employment urine drug screen will have their sample analysed by the Company appointed laboratory as a matter of course. Failing a pre-employment drugs or alcohol test may lead to the job offer being revoked._**

**About you**

Although, you will be provided with full training, coaching and support, a background within the utility sector would be advantageous, however if you can demonstrate experience in manual tasks e.g. groundworks, excavating, landscaping etc this would be welcomed.

We are looking for you to bring your passion and enthusiasm to make a difference to our customers and the ability to engage and communicate with people, along with being inquisitive, with potential to learn and develop. You’ll also be resilient, and results driven.

We’re looking for you to be inclusive, respectful and considerate, along with being able to challenge in a confident and constructive way and be able to receive feedback positively. You’ll enjoy working outdoors in the fresh air on practical tasks, along with being able to interpret and follow instructions, both written and verbal.

**_

**_ Please note_**
- This role has been defined as a safety or security critical role and as a condition of a formal offer of employment you’ll be required to undergo a drug and alcohol test. Prospective employees and agency workers in defined safety and security critical roles will be required to undertake a drug and alcohol test after the job offer has been made. This will be prior to or within four weeks of their start date._
- Prospective employees and agency workers who fail a pre-employment urine drug screen will have their sample analysed by the Company appointed laboratory as a matter of course. Failing a pre-employment drugs or alcohol test may lead to the job offer being revoked._
- A full _valid UK class B driving licence is _**_essential _**_for this role._

**About us**

NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.

We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do.

**Our values**

Our values describe our main principles, qualities and attributes. They are the guiding principles which define who we are, what we do and how we do it. They make us different from our competitors and guide our decisions and actions to drive us towards our vision.

Our values are:
**Results Driven**
- We take responsibility for achieving excellent

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