Qualifications Officer
5 days ago
At the Fire Protection Association, our staff are at the heart of our business. We work with a mutual respect for one another, and all have the same vision - to make the built environment a safer place to live and work. We empower our staff to make a difference and achieve a sense of fulfilment in the work they do.
We have an exciting opportunity for a Qualifications Officer to provide administrative support for the qualification process: ensuring timely completion of qualifications for learners, collaborating with internal staff and external stakeholders.
**Key Accountabilities**
**Learner, Assessor & Internal Quality Assurer Liaison**:
- Liaising with learners, employers, suppliers and awarding bodies.
**Qualification Booking Administration**:
- Assisting fellow team members with the processing of learner bookings, entering all information on the customer management system.
- Managing learner enquiries.
- Ensuring all data entry is correct.
- Raising invoices with relevant purchase orders or processing card payments, when required.
**Qualification Learner Registrations**:
- Registering learners with the relevant awarding body.
- Creating trackable learner progress records at point of enrolment and maintaining these with up-to-date information of progress
**Experience**
- Organisational skills.
- Attention to detail.
- Prioritisation.
- Willingness to be flexible.
- Excellent customer service.
- Competent with the use of Microsoft Office suite of programmes.
- Understanding of the key stages for learners to successfully complete qualifications
- Building, maintaining, and managing relationships with internal and external stakeholders
**Qualifications**
GCSE’s A-C in Maths & English.
**Job Types**: Perm Full-time
**Salary**: £22000
**Salary**: Up to £22,000.00 per year
**Benefits**:
- Company pension
- Gym membership
- On-site parking
- Private medical insurance
- Wellness programme
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Moreton-In-Marsh: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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