Screening Pathway Administrator

2 months ago


South Glamorgan, United Kingdom Public Health Wales NHS Trust Full time

The post holder will be required to operate the information system to accurately process invitations, appointments and results in line with programme policies and procedures.

The post holder will need to be part of the validation process in ensuring that participants are managed appropriately and will be responsible for recording correctly coded information and updating manual and computerised data systems relating to results and patient outcomes. The post holder will also be the first point of contact for participants wishing to change their screening appointment and/or general queries with regard to the screening process

Working with the Screening Pathway Co-ordinator, undertake validation of lists and reports to support the introduction of a robust failsafe system for the screening pathway processes

Reviewing and investigating patient demographic and patient management records

Updating patient management records in line with agreed standard operating policies and procedures

Processing key failsafe checks

Liaising with a variety of DESW staff, GPs and other health professionals to update management pathways appropriately

Setting up clinics and appointing patients to clinics

Processing invitations for screening

Dealing with appointment changes and general queries over the telephone from patients, members of the public and other health professionals

Preparing clinic paperwork for screening clinics

Issuing result information to patients, GPs and other health professionals

Processing and updating failsafe reports

Processing undelivered returned mail and dealing with changes to demographic details

Auto mailing and franking of mail

Filing

Public Health Wales is the National Public Health Institute in Wales. Our vision is 'Working to achieve a healthier future for Wales' where we play a pivotal role in driving improvements in population health and well-being, reducing health inequalities, improving healthcare outcomes, protecting the public and supporting the development of health in all policies across Wales.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.


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