Administrator

4 weeks ago


Isleworth, United Kingdom West London NHS Trust Full time

New Opportunity has arisen in Local Services for a B4 Team Administrator

In the Specialist Older Adult Mental Health Services

**Covering base in Hounslow**: Lakeside Mental Health Unit

We seek an enthusiastic and experienced individual who can work well as part of a team and provide high-quality admin support service to a multidisciplinary SOAMHS Team.

Previous experience in using Rio and Microsoft Office is essential.

Previous experience in using Rio and Microsoft Office is essential.

**The roles are varied and duties include**:

- Creating and maintaining electronic client records.
- Audio and copy typing of all clinical correspondence and reports, fast and accurate typing speed is required.
- Day to day processing of an effective and sensitive customer service when dealing with direct contact with Service Users, telephone calls and correspondence. Receiving and recording accurate and concise messages, ensuring messages are forwarded on appropriately and timely.
- Reception cover when needed.

West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.

Our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives. We aim to be the best organisation of our kind in the country.

We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.

We’re rated good overall by the Care Quality Commission (CQC).

Together, we’re committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.

We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.

**Job Summary**:
Deliver a quality administrative and secretarial service, to meet the requirements of an Older People’s Mental Health Service, adhering to deadlines and targets. To deliver and maintain an administrative and secretarial procedures that enhance the collection and recording of patient/client information and service performance management.

Our Team is tight knit and work well together. This vacancy would suit an experienced administrator who can use their own initiative and is a good team player. Has the ‘Can Do’ attitude. Someone who is looking for a new challenge.

Annual Leave starts at 27 days a year plus bank holidays.

Flexible working

NHS Pension


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