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Receptionist - Part Time

4 weeks ago

Newcastle upon Tyne, United Kingdom RSM Full time

As one of the world’s largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions - we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.
**About the role**

Due to continued growth and internal movement the RSM Newcastle office is looking for a Part-Time Receptionist to join a busy and established team. We’re on the lookout for an enthusiastic, dynamic self-starter who is always up for a challenge who is also willing to roll their sleeves up where needed and work in a collaborative style.

The role requires excellent communication skills as you will be dealing with Stakeholders at all levels across the business as well as liaising with external RSM Clients.

We are looking for someone to work Mon-Weds 8.30-5pm on site in the Newcastle Office.

**Responsibilities**

**Reception Cover**
- To answer all incoming calls in a timely fashion
- To greet all visitors coming into the reception area with the utmost professional courtesy and respect
- To book meeting rooms, liaise with all RSM staff and co-ordinate the booking system to ensure it is kept up to date
- To set up meeting rooms to the required meeting room layout and restore the room to standard set up after use
- To prepare refreshments for meetings and office events
- To support office events when required. May occasionally include some early mornings and late afternoons with notice
- To book couriers and taxis for clients and staff as required
- To manage incoming/outgoing post requirements for the office

**Administration**
- ** **Printing, Scanning and Photocopying documentation
- Assisting with in house client and networking events
- Ad hoc administrative duties as required

**Personal and professional qualities**
- Excellent communications skills
- Strong team working ability and a positive, enthusiastic attitude
- A working knowledge of MS Word and MS Excel
- Ability to remain discreet working with confidential matters
- Commitment to, and enthusiasm for, client service and delivery
- Ability to work co-operatively and effectively within the team and the organisation
- Ability to multi-task, manage and meet the deadlines and maintain a high quality of work
- Possess a personal presentation that reflects a professional image and the values of the organisation
- National 4/5 English and Maths
- Flexibility is required and an ability to remain calm under pressure
- Possess adaptability to manage changing work requirements and varying volumes of work

**Flexible Working**

At RSM we work hard to create an environment where our people can make a difference - to themselves, their career, their teams, and to the success of our firm and clients. We support all our people to work flexibly, to manage their family and other responsibilities alongside their work commitments; we believe this is key to achieving an inspiring and fulfilling working environment.

Diversity and Inclusion at RSM

At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client’s needs. Diverse teams bring a broader range of ideas and insights to work. That’s why we’re working together to ensure our firm’s principles and processes support a firm culture that embraces difference and strengthens inclusion.

At RSM we work hard to create an environment where our people can make a difference - to themselves, their career, their teams, and to the success of our firm and clients. We support all our people to work flexibly, to manage their family and other responsibilities alongside their work commitments; we believe this is key to achieving an inspiring and fulfilling working environment.

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