Medical Administrator

5 months ago


London, United Kingdom NAD Clinic Ltd Full time

**Medical Administrator Assistant**

**IMMEDIATE START**

**Contract Type**:Permanent

**Location**: Central London

**About NADclinic**

NADclinic are one of the world’s fastest growing preventative health organisations. Specialising in cellular health innovation and pioneers in the research and development of NAD+ that includes an extensive range of proprietary IV protocols and oral supplements.

NADclinic UK are based in the Harley Street Medical district Marylebone and operate globally across multiple clinic and partner concession locations. Our holistic range of services include IV and IM nutrition (including professional sports & recovery protocols), genetic analysis, blood analysis, elective hydration and addiction detox protocols. The range of services offered by NADclinic are primarily focused to prevent further advancement of ageing, mental optimisation, Detox & Recovery and reducing the potential for disease in the body. Our holistic focus is centred on our core belief for optimising the mental and physical health of our clients, that includes evaluating all relevant areas of their lifestyle and the potential impacts on their health.

NADclinic is supported by a highly specialised medical team and network of partners and specialist collaborations who each share the same core philosophy and ethos. NADclinic’s pioneering services and solutions offer a gold standard approach to preventative health, always putting the client first with a compassionate understanding, and professional, specialist consultant led services.

**Job description**

NADclinic is looking for a motivated, enthusiastic and highly skilled individual to join our clinic in Central London Marylebone.

The core of the company is to deliver a high-end experience to NADclinic customers, our specialty area is intravenous (IV) therapy, in clinic and out call visits/on demand.

The Administrator will be working from our London flagship clinic alongside medical members and support staff. You will provide detailed information to prospect queries and respond to leads via phone, social media and web site.

**Key responsibilities**:

- Carrying out administrative duties for the medical team
- Answering incoming phone calls in a courteous and professional manner
- Providing accurate information to callers and addressing their inquiries or concerns
- Booking and logging client medical appointments
- Liaising with various departments
- Liaise with Clinic staff and Business team regarding any enquiry related to pre-orders and restocks of specific products
- Assisting with administrative tasks such as data entry, filing, and document preparation. Report to the Ecommerce team any technical issue that customers flag regarding our website
- Administration for the marketing and sales teams

**Requirement**:

- Previous experience in a medical sales related position is preferred
- Previous customer service experience/call centre experience preferably from the medical industry
- Have an excellent telephone manner and exceptional communication skills
- Excellent MS Office skills
- Exceptional attention to detail
- Very organised and great attention to detail
- Great team player
- Very professional and with a strong sense of ownership
- Ability to work well under pressure

**Benefits**:

- Competitive salary commensurate with experience.
- Complimentary treatments
- Friends and family discounts
- Pension scheme
- Opportunities for professional development and advancement
- Dynamic and collaborative work environment with a focus on employee well-being

**Salary**: 20,000-25,000

**Salary**: £25,000.00-£30,000.00 per year

Schedule:

- 8 hour shift

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person


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