Rewards and Benefits Advisor Ftc

3 months ago

Bristol, United Kingdom Loungers Ltd Full time

**About us**

Loungers is a substantial and growing operator in the UK hospitality sector, operating over 230 sites in England and Wales across three distinct but complementary brands, Lounges, Cosy Club, and Brightside. Founded in 2002 by three friends who wanted to create a neighbourhood café-bar that they would want to go to, the Group is now the only growing all-day operator of scale in the UK and has consistently outperformed the wider UK hospitality sector over the past three years. Despite being the fastest growing café/restaurant group in the Country, Loungers has retained its entrepreneurial spirit and quirky ‘Loungey’ local community atmosphere.

**The role in a nutshell**

**This is a 12-month fixed-term position.**

Working for People Director and Finance Director, you will help to influence and deliver an effective reward and benefits framework for Loungers PLC which reinforces our unique culture enabling the business to attract and retain the very best people in the industry. You will work closely with finance to ensure practices are operated in a controlled, commercial and legal way (e.g. the administration of shares) and work closely with the People team to make sure we’re competitive and all existing and future reward/benefit arrangements are administered and communicated to the highest standards.

**Getting into the detail**

**-**Project manage the delivery of annual bonus and payroll reviews (including National Living Wage), focusing on effective ‘on the ground communications’ to our site-based teams.
- Working with Operations and finance, support timely and effective communications of bonus payments ensuring that communication outwards is clear and that clear timelines are met.
- Put in place the right processes to make sure that when people join they have a real understanding of what reward and recognition means in Loungers and how they can use it to drive engagement and retention of team members.
- Own the communications for our Company-wide share plan programmes, making sure that our team members really understand what’s in it for them.
- Be the point of contact for 3rd party relationships with all group benefit providers including: Healthcare; shares (TBC) ensuring that we maximise the value of these providers and there are effective working relationships.
- With the Head of People administer the Loungers annual loyalty and recognition processes for the business, making sure there are clearly understood processes and that communication is effective.
- Manage the launch of new benefits programmes into the business to deliver the maximum uptake e.g. Cars & Healthcare.
- Continually review the effectiveness of reward and benefits programmes’ impact on retention rates, spend to budget and regular qualitative feedback, ensuring we know how we compare to our competitor set.
- Review turnover data; exit/new survey, engagement and any other data to find opportunities to challenge what we do in reward and benefits and what could be different. Share this insight in the form of clear recommendations to key stakeholders.
- Oversee and organise any centrally-led awards annual rewards programme (currently titled Lounger of the year).
- Understand gaps in our reward and benefits framework (including policies) and bring forward thorough and pragmatic solutions that will help to further drive retention and attract top talent (e.g. Maternity Leave).
- Create and hold an annual reward and benefits calendar to ensure all stakeholders are aware of key milestones, and are kept abreast of what’s required from different teams.
- Deliver ad-hoc people reporting and help to prepare the monthly People dashboard for review by the People Director.

**What you’ll bring**

**-**Very good excel experience and knowledge, and ability to manipulate and analyse large data sets.
- Positive, proactive and logical approach.
- Ability to take on multiple tasks and queries and work with a range of stakeholders across the business.
- A self-starter, capable to work autonomously.
- Commercially orientated and able to weigh-up decisions in terms of the cost and benefit to the business and its employees.
- Experience in a multi-site business in a retail or hospitality industry is preferred.
- Working knowledge in HR systems, including Wagestream, Fourth and Mapal.
- Previous experience of HR admin and process improvement.
- Broad knowledge of HR and employment law.
- Experience with administering benefits programmes.
- Experience of managing 3rd party service providers.

**What’s in it for you?**
- Fun office in the centre of Bristol
- A culture that appreciates ideas and celebrates individuality
- Founder-led business - we might have 230 sites, but we still maintain an entrepreneurial spirit through everything we do
- 50% off food at all Lounges, Cosy Clubs and Brightsides
- 10% bonus
- Pension contribution
- 24/7 mental health support
- Amazing events including LoungeFest - our annual company festival -

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