People Operations Advisor

7 months ago

West Midlands, United Kingdom Shakespeare Martineau Full time

We have an exciting opportunity for a proactive and passionate People Operations Advisor with demonstrable experience to join our highly-skilled and collaborative People Operations team.

You will be responsible for the delivery of our people processes throughout the employee lifecycle, ensuring all communication is of high quality, delivering the ultimate people experience.

**Your key duties will include**:

- processing people changes (starters, movers, leavers) including on-boarding and pre-employment screening checks, generating correspondence, updating people systems and notifying other key stakeholders to ensure the smooth running of our people processes
- ensuring people systems are accurate and up to date
- working closely with our Reward team to ensure any pay & benefit enrolments / changes have been communicated
- running the operational element of our annual processes such as promotions, salary reviews and trainee seat rotations
- conducting check-in conversations at key stages throughout the employee lifecycle to ensure we are delivering an excellent people experience
- helping to identify trends and themes to ensure continuous improvement in our processes
- helping to develop proposals, solutions and new ways of working that enhance the overall people experience

**Skills and experience you will have**:

- experience of working within an operational and people services function is essential
- proven ability to manage multiple activities with various or conflicting deadlines
- excellent written and presenting skills
- a high degree of organisation and the ability to prioritise effectively
- a flexible approach and proven ability to manage multiple activities with conflicting deadlines
- a clear understanding of processes relating to the employee lifecycle
- the ability to interact with, and influence, key stakeholders at all levels with confidence and credibility
- to have strong problem solving skills
- an excellent level of empathy and emotional intelligence
- thrive working in a collaborative team, supporting others when required

**Our Team**:
Our Marketing & People Team comprises People Business Partnering, Development, Talent & Culture and People Operations functions all focussed on building a high-performance and people centric culture with strong engagement and a reputation for developing talent and enabling success at all levels.

The People Operations team lead the delivery aspects of the group strategy and culture; providing a dynamic infrastructure that continuously builds capability across the business. Influencing, coaching, impacting and delivering positive change through an outcome focussed approach that aligns to our growth ambitions.

**About us**:
It’s the people at Shakespeare Martineau that make us so special. By understanding what our people want, giving them the support they need, recognising everyone’s contribution and realising the unique power of teams, together we win. As a firm we are focused on proactively building and developing diverse teams, bringing different backgrounds, personalities and perspectives together. We play to our strengths, pushing ourselves to be consistently better than yesterday and deliver amazing solutions for our clients. We empower our teams with a high degree of individual responsibility; we self-manage and encourage everyone to be responsible for their own learning, knowing it makes us even better at what we do

We believe in trusting our people to make the right decisions for themselves, from when and where you work, to how you dress; we focus on outputs.

Want to find more about our amazing benefits?

LI-SS1
- How we workWe embrace agile working and offer a blended approach to where and how we work.

We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.

We have hubs in Birmingham, Bristol, Edinburgh, Leicester, London, Lincoln, Milton Keynes, Nottingham, Solihull, Stratford-upon-Avon and Sheffield. This role will be predominantly home based with travel as required into Birmingham or one of our other West Midlands hubs
- Additional information- Equal opportunitiesShakespeare Martineau is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.
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