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Digital Coordinator

4 months ago

London, United Kingdom Catch 22 PLC Full time

**Job title**:
**Digital Coordinator**

**Job type**:

- Temporary**Emp type**:

- Full-time**Pay interval**:

- Hourly**Pay rate**:

- Negotiable**Location**:

- London**Job published**:

- 15/03/2024**Job ID**:

- 47109Catch 22 are recruiting for a **Digital Coordinator **on behalf of our Client, either based out of their office in Birmingham or London. This is a temporary role for 6 months.

**Duties**:
System support
- General administrative support & systems admin support.
- Assisting with Rooming Booking system queries including system admin, user account set-up and role security.
- Day-to-day management of JIRA system tickets.
- Support with system training and production and maintenance of training materials.
- Ensure change control process are followed when required.
- Ensure response deadlines are met, and urgent matters escalated.

Admin support
- Provide admin support to the digital team as required including setting up meetings, taking actions, managing actions logs, agendas and related activities.
- Admin support as required on the delivery of key digital products.
- Attend meetings as and when required and provide support.
- Support with the coordination of key reports in line with monthly meeting cadence.
- Coordinate key digital team trackers, ensuring they are kept up to date by all managers.
- Continually engage with development and training opportunities.

**Requirements**:

- A relevant professional qualification or Qualified by experience **(Essential)**:

- Experience of working within a similar role **(at least 1 year)**:

- Excellent customer service **(Essential)**:

- Strong Word, Excel and Powerpoint skills.
- Confident in using various databases.
- Experience of systems training and query handling **(Desirable)**:

- Experience of providing system admin support **(Essential)**

**Salary**: £19-£25k per annum depending on experience (will be paid hourly)

**Hours**: 37.5 Monday to Friday - Hybrid Working. You will be required to go to your nearest site (Birmingham or London).