IT & Technical Support Assistant
3 weeks ago
We are actively recruiting an enthusiastic individual to join our team. Westminster Forum Projects are currently recruiting for an IT & Technical Support Assistant to join the team, providing technical support on internal IT issues and leading the technical aspect of the company’s online conferences.
**The role -**
IT Support
General 1st line and 2nd line support to the company including but not exclusively:
- Overseeing maintenance of all IT systems;
- General IT support to all staff including solving problems and fixing PC related issues;
- Liaison with third-party support companies;
- Onboarding new starters on the system and overseeing company equipment
Online conferences - Technical support
- Hosting virtual conferences
- Regularly researching, testing the online platform for continuous improvement of the virtual events
- Providing technical support for attendees
- Preparing post-conference materials
- Arranging staffing and scheduling for upcoming conferences
- Experience with virtual events software - Desirable
- Excellent organisation and time management skills
- Confident and excellent communication skills
- The ability to troubleshoot a variety of IT-related issues and resolve user issues;
- A positive "can do" attitude and flexibility in taking on a broad range of IT responsibilities and tasks at short notice;
- The ability to quickly learn new operating procedures and maintain established systems; and
- The ability to perform a variety of general administrative tasks on Microsoft products.
**Company benefits -**
- Six monthly performance/salary reviews
- Pension scheme
- Expense paid conference trips
**Benefits**:
- Work from home
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Bracknell, RG12 7BW
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