Customer Verification Advisor

7 days ago


StokeonTrent, United Kingdom bet365 Full time

Who we are looking for

A Customer Verification Advisor, to play a key part in the verification process of our global customer base.

We are looking for bright, inquisitive and enthusiastic individuals to join our team.

We have a comprehensive training plan to support and develop you from your very first day. There will be many progression opportunities and your supervisors, team leaders and colleagues as well as the management team will continuously support you to succeed in your career.

The position is offered on a full time basis and will require a flexible approach to working hours; working any five days from seven, including weekends, evenings and bank holidays. In return, we offer a competitive salary, bonus scheme alongside other benefits.

Preferred skills and experience

Passionate in delivering a high level of customer service at all times.

Friendly and professional telephone manner.

Ability to deal with a wide range of customers, both external and internal, via various communication methods.

Ability to work to high standards when under pressure.

Ability to prioritise tasks.

Main Responsibilities

Verifying identification documents provided by our customers.

Reviewing customers’ registration details.

Assisting other departments with verification queries.

Ensuring compliance with our Company verification processes.

Want to become part of the team?

The benefits of working with us

Bonus Schemes

Recognition for your performance and hard work.

Company Pension

Preparing you for later life with a top pension.

Employee Assistance Programme

Supporting the wellbeing of you and your family.

Eye Care

In a digital world, we help take care of your vision.



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