Chinese Language Customer Account Advisor

5 days ago


StokeonTrent, United Kingdom bet365 Full time

As a Chinese Language Customer Service Advisor you will join the Asian Customer Service team to support the Company’s operation at our offices based in Stoke-on-Trent.

The role is eligible for inclusion in the Company’s hybrid working policy where you will have the option to work up to three days from home

**Preferred Skills, Qualifications and Experience**
- Fluent in Mandarin with excellent written Chinese communication skills.
- Ability to speak Cantonese is an advantage but not essential.
- Good verbal and written communication skills in English.
- Passion for delivering outstanding customer service.
- Ability to problem solve.
- Competent literacy and numeracy skills.

**Main Responsibilities**
- Supporting customers with a wide variety of account queries including payment, login, verification and bet queries.

To apply, send your CV and Covering Letter, quoting the Job Reference Code CLCAA0622RD to Human Resources Department, Hillside (Shared Services 2018) Limited, bet365 House, Media Way, Stoke-on-Trent, England, ST1 5SZ or click on the link to apply.



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