Improvement and Transformation Lead

7 months ago

Saint Ives, United Kingdom Cambridgeshire Community Services NHS Trust Full time

Are you an experienced, dynamic, creative improvement leader?

Do you thrive on diverse challenges and enjoy using your skills to make a real impact?

Flexible working arrangements options available which including remote/home working, alongside regular onsite work either in Bedfordshire or Cambridgeshire. The post holder is also expected to travel to different Trust locations as needed.

In this role you will

Initiate, design and successfully deliver improvement/transformation projects/programmes

Support senior leaders to develop ambitious transformation plans.

Identify and provide effective and appropriate improvement support needed from the team, this could range from:
Undertake complex problem-solving analysis

Creative workshop facilitation

Coach others in continuous improvement techniques and tools

Provide more intensive support for a period of time to help achieve an output/outcome

Champion innovation, leveraging digital technologies and sharing best practices.

Assist in the leadership in the Improvement and Transformation team - line management for a team of colleagues, leading on areas to improve the running of the department, sharing knowledge, skills and experience to support individual team development.

Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There’s one reason why our services are outstanding - and that’s our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.

Provide senior leadership and experience in the identification of improvement and transformation opportunities, leading and supporting the successful delivery of initiatives, projects and programmes across clinical and non-clinical functions.

Support senior leaders to develop ambitious transformation plans which drive improvement and innovation, maximise the use of digital technologies and align to local system priorities and national direction of change.

Represent and participate in forums and projects on system transformation plans, encouraging and identifying collaborative improvement opportunities.

Identify, assign and provide effective and appropriate improvement support from the team, ranging from:
Complex problem-solving analysis, using excellent analytical skills

Facilitating workshops to support teams to think creatively to design improvements, plan delivery, lessons learnt etc.

Coaching others in leading continuous improvement efforts (including improvement tools and techniques)

Providing intensive support for a period of time to help achieve an output/outcome

To ensure the Trust’s continuous improvement (Think QI) methodology is consistently used across all improvement initiatives, projects and programmes.

To lead and advise on the use improvement tools and techniques (lean, six sigma, theory of constraints) alongside the use of different delivery methodologies (agile, waterfall etc). Ensuring that these are used throughout the team’s work.

To develop and work on long term strategic plans and initiatives that will support building the Trust’s capability for continuous improvement, including providing service improvement/project consultancy, training, coaching and supporting Trust service managers

Lead programmes of transformation across specified services/areas, to deliver demonstrable improvements in patient care, outcomes, efficiency and performance and to respond to new strategic care pathway developments and commissioning requirements.

To lead the creation of improvement/transformation blueprints, gap analysis, planning of change programmes and allocation of resources required across all projects.

To ensure that there is appropriate and robust governance arrangements in place across areas of responsibility, with effective processes to identify and track benefits, track progress against milestones, risks and issues and interdependencies are identified and managed appropriately.

To develop effective stakeholder engagement plans, ensuring co-production partnership working is in place across improvement work from the outset.

To develop and deliver effective update/reporting mechanisms, appropriate to the scale of improvement and transformation team involvement. This includes updates to senior forums and boards.

To provide senior leadership on complex, high profile projects as required in the form of consultancy and coaching to service project leads.

Provide senior leadership in the Improvement and Transformation team - leading on areas to improve the running of the department, sharing knowledge, skills and experience to support individual team development.

To provide direction and supervision to Improvement and Transformation colleagues.

Team and individual coaching and QI training will be a regular part of this role with the post holder expected to in larg

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