First Point of Contact Support Officer
1 month ago
Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.
This role is based in Jersey and as such all normal working days must be carried out in Jersey.
Join us as a First Point of Contact Support Officer
- Take on a new role in an exciting and dynamic team, offering vital support to clients with mortgage needs
- We’ll look to you to deliver high standards for each case you own, with proactive organisation and accurate records and file management
- This is an opportunity for you to develop your knowledge of mortgages and financial markets, in an environment where we take a real investment in your career progression
- If you want to work with us in Jersey, or the Isle of Man and you don't already live here, you'll need to clearly state in your CV that you have the right to live and work in your chosen location to be considered for the role
**What you'll do**:
You’ll be directly supporting our mortgage specialists by providing research, analysis of data and drafting suitable solutions and reports. With excellent attention to detail, you’ll make sure that all reports, documentation and systems recording is technically accurate, compliant and provides the right outcomes for our client.
Day-to-day, you’ll be:
- Analysing and interpreting client needs from documentation provided by mortgage specialists
- Providing appropriate research material to support client outcomes
- Preparing affordability analysis based on data provided by clients
- Preparing submissions to credit for approval
- Drafting suitability letters for mortgage specialists to review, approve and sign
**The skills you'll need**:
We’re looking for someone with experience in a banking or financial services environment and a broad knowledge of financial markets, products and services. You’ll also have the ability to work with high levels of attention to detail, alongside excellent problem solving and communication skills.
We’ll also expect you to have:
- Strong analytical skills and experience of interpreting data and making meaningful conclusions
- A track record of meeting quality assurance, service and risk targets in a regulated environment
- The ability to maintain high levels of knowledge of relevant internal advice processes and procedures
- A strong background in relationship management and customer service
- Good Microsoft Office and other technical systems skills
-
Desktop Support
1 month ago
St. Helier, United Kingdom Tech people 247 Full time**Position Responsibilities and Functions** ∙ a) Provide first/second level contact and problem resolution for customer issues. ∙ b) Work with Third Party Vendors to remediate complex AV issues as needed. ∙ c) Provide timely communication on issue status and resolution. ∙ d) Maintain ticket updates for all reported incidents. ∙ f) Should have...
-
Senior Administration Officer
1 month ago
St. Austell, United Kingdom Ministry of Justice Full time**Senior Administration Officer - St Austell - 68083** **£23,637 - £29,046** **St Austell**: **Overview of the job**: This is a co-ordination and senior administrative role in the Divisional office, Function / Cluster local offices. The jobholder will provide corporate support office-based activities to support the work of the Divisional and operational...
-
Senior Administration Officer
4 weeks ago
St. Austell, United Kingdom Ministry of Justice Full time**Senior Administration Officer - St Austell - 70628** **£23,637 - £29,046** **St Austell**: **Overview of the job**: This is a co-ordination and senior administrative role in the Divisional office, Function / Cluster local offices. The jobholder will provide corporate support office-based activities to support the work of the Divisional and operational...
-
Senior Officer, Client Services Support
1 month ago
Saint Helier, United Kingdom Royal Bank of Canada Full time**Job Summary** **What is the opportunity?** You will be a member of the Client Lifecycle Management Team and support the team with providing guidance and support in respect of all new and existing client lifecycle management requests. The team provide advice in respect of client lifecycle management processes and in respect of the WME Client Due Diligence...
-
Senior Officer, Client Services Support
1 month ago
Saint Helier, United Kingdom Royal Bank of Canada Full time**Job Summary** **What is the opportunity?** You will be a member of the Client Lifecycle Management Team and support the team with providing guidance and support in respect of all new and existing client lifecycle management requests. The team provide advice in respect of client lifecycle management processes and in respect of the WME Client Due Diligence...
-
Office Support Administrator
1 month ago
Bury St. Edmunds, United Kingdom Compass Point Recruitment Full timeJob Title: Office Support Administrator Hours: Permanent or temporary, Part-Time (flexible hours) Location: Bury. St Edmunds **Salary**: £11.50 - £12 per hour We are Seeking for Office Support Administrator on a part-time permanent basis - (12hours a week, Monday - Friday flexible starting hours) who is motivated and customer-focused individual and...
-
Lead Personal Banker
1 month ago
St Helier, United Kingdom RBS International Full timeOur people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more. This role is based in Jersey and as such all normal working days must be carried out in Jersey. Join us as a Lead Personal Banker - Take on a new career challenge, where you’ll be...
-
Cdd Administrator
4 weeks ago
St Helier, United Kingdom Apex Group Full timeCDD Administrator Location: St. Helier, Jersey Date Posted: Jun 5, 2023 **Description** The Apex Group is looking for an experienced CDD Administrator to provide comprehensive day-to-day assistance for client onboarding in Jersey. The Saint Helier-based role comes with a favourable salary, many excellent benefits and the chance to join a thriving...
-
Sanctuary and Scholarship Support Officer
1 month ago
St. Andrews, United Kingdom University of St Andrews Full timeWe seek an excellent communicator with a sound understanding of the issues faced by individuals with forced migration backgrounds in the UK to join the Global Office as a part-time Sanctuary and Scholarship Support Officer. The Sanctuary and Scholarship Support Officer reports to and works closely with the Director of the Global Office to manage and develop...
-
Patient Pathway Coordinator
1 month ago
St. Helier, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timePatient Pathway Coordinator Band 4 - Paediatrics St Helier We are looking to recruit an enthusiastic team player to our Paediatric team at Queen Mary's Hospital St Helier. The successful post holder will support the provision of the highest quality patient care through dedicated administrative and clerical support and a view of continuous...
-
Officer
1 month ago
St Helier, United Kingdom IQ-EQ Full timeCompany Description IQ-EQ is part of a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. **Job Description**: **Responsibilities** - Perform a wide variety of Corporate administration tasks...
-
Clerical Officer
5 days ago
St Helens, United Kingdom St. Helens Council Full time**Job Description**: We Are St Helens Borough Council Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the...
-
Office Assistant/pa
4 weeks ago
St. Helier, United Kingdom TrustQuay Limited Full timeWe are currently recruiting for an Office Assistant/PA to be based in our Jersey, St Helier office reporting into the Global Head of HR. This role will offer a competitive salary plus benefits package to include private medical, pension, 25 days annual leave plus more. To work 4 days office based and the opportunity to work one day from home each week. To...
-
Office Administrator/receptionist
16 hours ago
Lytham St. Annes, United Kingdom Sustainable Energy First Full timeSustainable Energy First is one of the UK’s Top 10 consultants to work for 2021, and the UK's leading energy consultancy providing energy services to some of the world's largest organisations. Sustainable Energy First is proud to optimise energy sustainably, reduce carbon effectively and save our clients operational costs. We create meaningful value...
-
Senior Officer
1 month ago
St Helier, United Kingdom IQ-EQ Full timeCompany Description IQ-EQ is part of a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. **Job Description**: **Responsibilities** - Perform a wide variety of Trust administration tasks...
-
University Study Skills Tutor
4 weeks ago
St. Andrews, United Kingdom First Class Support Full timeFirst Class Support provides academic support to students in receipt of disabled student allowance (DSA). We pride ourselves on only employing first class support specialists that are passionate about making a difference to the lives of people studying higher education courses across the UK. **This role is based in Brighton.** We are currently looking for...
-
Senior Associate, Client Services Support
2 weeks ago
Saint Helier, United Kingdom Royal Bank of Canada Full timeCome Work with UsAt RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that...
-
Victim Help Officer
4 weeks ago
St. Asaph, United Kingdom Victim Support Full timeWe have an exciting opportunity for a Victim Help Officer to join the North Wales team based in St. Asaph, working 37.5 hours a week. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and...
-
St Helier, United Kingdom JTC Group Full time**Join Team JTC where your contribution will be valued.**: The Administrator will assist the Participant Relationship managers with their portfolios of high net worth individuals covering the spectrum of JTC Employer Solutions’ service lines - pension and retirement plans, employee benefit trusts and deferred compensation plans. This individual will act as...
-
Associate, Client Management Team
1 month ago
Saint Helier, United Kingdom Royal Bank of Canada Full time**Job Summary** **What is the opportunity?** During this 12 month contract/Secondment you will assist/support the Associates in the Client Management Team to provide excellent service to clients in order to support with the development of profitable new business for Wealth Management - Europe (WM-E) and the wider RBC organization, whilst retaining AUM /...