Customer Service Assistant
4 weeks ago
We are working exclusively with our Milton Keynes based client who requires someone with strong administration skills, who are customer focused and looking to join a business that values their employees.
Duties include:
- Answering calls from customers, providing them with product advice and assisting with their query (full product training will be given)
- Arranging replacement items where appropriate
- Assisting with customer order queries, discrepancies, missing items and pricing queries
- Liaising with other departments regarding backorder’s, ETA’s and other related administration tasks
- Assisting with company Blogs and Social Media postings
- Assisting with preparations for trade shows
- Arranging meetings, booking hotel accommodation, organising lunches, ordering stationery and other general office duties as required.
- **Salary**: £24,000 - £26,000 DoE
- **Hours**: Mon-Fri 9am - 5pm (1 hour for lunch)
- **Holidays**: 25 days holiday (plus bank holidays)
- **Pension**: Group Pension Scheme
- **Further Benefits**: Life cover and health plan
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