![iWork Recruitment Limited](https://media.trabajo.org/img/noimg.jpg)
Housing Administrator
2 months ago
Contract to start on 20-03-24 until 20-06-24 with a possible extension.
**Job Overview**
Co-ordinator for the operational delivery of the client’s disabled facilities grant programme in accordance with the Housing Grants, Construction and Regeneration Act 1996 and Care Act 2014 and other relevant policy and best practice.
**Key Responsibilities**
To have a good working knowledge of relevant systems including MOSAIC, Ferret and Civica Flare to support the Adaptations Officers in the maintenance of these systems and generate, analyse and present reports as required.
Allocation of referrals to Adaptations Officers and arranging feasibility visits with applicants Occupational Therapists and Technical Officers.
To maintain excellent working relationships with staff members across the client, external agencies and organisations, liaising effectively and efficiently to improve service provision to customers.
To provide support with land charges and the payment of historical charges ensuring prompt solutions working alongside Legal services.
The management of the team’s mailbox to ensure a prompt and efficient customer experience.
The administration of the DFG web pages and internal information systems, including access to the team’s services via the web, in accordance with the Client’s Digital Agenda.
Support in the development of the team’s customer experience for applicants
5246263-03-24
**Salary**: £15.69 per hour
Work Location: In person
Reference ID: 5246263-03-24
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