Control Room Operative

6 months ago

Glasgow, United Kingdom Corps Security Full time

**Who are we?**

Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex-servicemen on return from the Crimean War.

By sticking true to our values of ‘loyalty, integrity, service’, we have become the UK’s most established and respected specialist security services provider.

**Who are we looking for?**

We are looking for an accustomed CCTV Operator to detect and prevent accidents, crimes and incidents happening on one of our esteemed sites.

You will be working an average of 56 hours per week. The shift pattern will be 5 days, 2 off, 5 nights, 3 off. Day shifts will be 07:00-19:00 and Night shifts will be 19:00-07:00.

**What we offer**:
We are a recognised Real Living Wage Foundation partner and Social Enterprise. We offer a wide range of industry leading benefits, including:

- Enhanced Company sick pay scheme
- Paid SIA license renewals
- Regular innovative industry training programmes
- Enhanced Family Leave Pay
- Reward and Recognition Scheme
- Cycle to Work Scheme
- Annual employee engagement and communications survey - Your View Matters
- Access to high staff discounts and perks
- Refer a Friend Scheme
- Employee Assistance Programme
- Death in Service Scheme
- Colleagues Welfare Fund

**What you will need**:

- Excellent communication skills and a strong customer focus.
- Must hold a valid SIA Front-Line License.
- Previous control room experience - desirable
- Previous CCTV System experience - desirable
- Excellent IT Skills including Microsoft Software Packages (e.g. Excel)
- Able to achieve vetting to BS7858 Standards
- Full UK Driving License.

**What are you going to do**:

- Liaise on a daily basis with peers, operational management teams and the client.
- Operate, monitor and prioritise all security systems located within the Control Centre in an effective manner, ensuring that all work is undertaken in compliance with the site-specific assignment instructions and current legislation.
- Manage Access and Egress in line with site specific Assignment Instructions.
- Record all events and actions monitored from within the control room.
- Respond and react to any incidents or security issues that may arise.
- Report any faults with the technology following the escalation process.
- Work alongside the emergency services and other security providers to ensure high standards.
- Produce written reports on incidents and occurrences in line with client requirements and company standards.
- Ensure safety of all persons on site.
- Perform ad hoc duties as directed.

Diversity is important to Corps Security; we believe that each individual has unique talents to contribute to the business. We believe that creating an inclusive environment in which individuals are valued is fundamental to our business success and we are committed to working towards achieving this.

Corps Security adheres to the principles of Equal Employment Opportunities (“EEO”) benefits both the Company and its colleagues. EEO assists colleagues to develop to their full employment potential while the Company benefits from having a diverse, inclusive, and enthusiastic workforce.

Corps Security is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview where their previous employer was the armed forces and who meet the minimum requirements for the position.

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