Control Room Operator Part-Time

1 week ago

Glasgow, United Kingdom Prime Trading Group Full time

Control Room Operator (PartTime)

JOB SPECIFICATION

Reports to: Monitoring Station Manager

Contract: PartTime Weekends

Based: Glasgow

Salary: 12 per hour

Shift: Saturday and Sunday 07:00 to 19:00 (with overtime opportunities available).

A valid SIA License and a Full UK Drivers Licence are essential for this role.

ABOUT PRIME SECURE

We are an awardwinning privatelyowned Glasgowheadquartered business providing security system and guarding services to our bluechip customer base across the UK. This role is based at our Glasgow office with regular travel required to our regional offices in St Albans and Altrincham.

We are growing quickly and have ambitious plans to achieve a turnover of 50m per annum by 2030. We embrace new ideas and change and value everyone s input into how we continue to thrive and grow.

ABOUT THE ROLE

We are currently recruiting for a parttime Control Room Operator to join our Security Team.

As a Security Administrator you will be carrying out various tasks for two key functions in the business. Your role will primarily be focused on the admin control and support of manned guarding activities. You will also be involved in CCTV monitoring providing a fast and effective response to alarm activations or incidents and implementing client escalation procedures.

Our core values:

  • Integrity
  • Customer Excellence
  • PlainSpeaking
  • Agility
  • Courage & Conviction

WHO YOU ARE

  • Able to effectively communicate with clients supervisors and peers.
  • Able to maintain a positive approach under pressure.
  • Organised with a great attention to detail.
  • Skilled in IT skills and familiar with Microsoft Office.
  • Able to work well as part of a team.
  • Maintain a standard of personal conduct and positive attitude in keeping with the nature of the business.

KEY RESPONSIBILITIES

  • Provide outofhours support to all aspects of security operations.
  • Handle scheduling of officers book on/off check calls site setups and escalations.
  • Enforce the need for accurate check call completion.
  • Complete remote Compliance & Welfare calls as per KPI.
  • Conduct reactive and planned outofhours mobile security patrols of sites as required.
  • Track and manage information related to daily documents handovers and reporting.
  • Handle email communications including sending receiving types of response and escalation using designated email groups.
  • Handle phone calls efficiently and professionally relaying information as necessary and ensuring proper circulation.
  • Conduct audits including key registers staff welfare and control room signin/out registers.
  • Ensure compliance by ensuring all staff are booked on and track any lateness on People Hours updating the ASM/RSM teams accordingly.
  • Effectively communicate with clients for submitted requests.
  • Update all relevant systems and trackers related to requests.
  • Provide shift handover communication to chase any outstanding requests.
  • Monitor CCTV and other alarm equipment as required.
  • Perform daily/monthly camera checks and inspections in line with BS5979 as required.
  • Follow appropriate escalation protocols in relation to alarm activations.
  • Operate communication systems and computerized alarm monitoring systems effectively.
  • Act as a point of contact for the public emergency services and clients.
  • Demonstrate and maintain excellent customer service skills.
  • Record any technical faults and take appropriate steps to have them rectified within agreed timescales.
  • Adhere to all monitoring station policies and procedures.

At Prime Secure we value the diversity of our people and the varied experiences expertise backgrounds and perspectives they bring.

We work hard to foster a culture where those differences can thrive and where every one of us can fulfil our potential.

Due to the nature of our business all employees are Security screened to BS 7858:2019 standard.

As a fair and ethical employer in accordance with guidelines taken from the 2010 Equality Act Prime Secure Systems Ltd is committed to promoting equal opportunities for all: irrespective of colour race religion or belief ethnic or national origins gender marital/civil partnership status sexuality disability or age.



SIA Licence Full UK Driving Licence Security Experience

Education

SIA Licence SIA DS Licence SIA CCTV Licence Full UK Driving Licence

  • Control Room Operator

    5 months ago

    Glasgow, United Kingdom Prime Secure Full time

    **Control Room Operator (Part-Time)** **JOB SPECIFICATION** Reports to: Monitoring Station Manager Contract: Part-Time Based: Glasgow **Salary**: £10.95 per hour Shift: 24 hours, Saturday and Sunday 07:00-19:00. (Overtime opportunities may be available). **A valid SIA License is essential for this role. You must also have a valid Driver’s...

  • Control Room Operator

    3 weeks ago

    Glasgow, United Kingdom Prime Trading Group Full time

    Control Room Operator (Part-Time)JOB SPECIFICATIONReports to: Regional Support ManagerContract: Part-Time, WeekendsBased: GlasgowSalary: £12 per hourShift: Saturday and Sunday 07:00 to 19:00 (with over-time opportunities available).A valid SIA License and a Full UK Driver's Licence are essential for this role.ABOUT PRIME SECUREWe are an award-winning,...

  • Control Room Operator Part-Time

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Prime Trading Group Full time

    Job Title: Control Room Operator Part-TimeJob Summary:We are seeking a highly skilled Control Room Operator to join our Security Team. As a Control Room Operator, you will be responsible for providing out-of-hours support to all aspects of security operations, including handling scheduling, enforcing accurate check call completion, and conducting reactive...

  • Control Room Operator

    3 weeks ago

    Glasgow, United Kingdom Prime Trading Group Full time

    Control Room Operator (Part-Time)JOB SPECIFICATIONReports to: Monitoring Station ManagerContract: Part-Time, WeekendsBased: GlasgowSalary: £12 per hourShift: Saturday and Sunday 07:00 to 19:00 (with over-time opportunities available).A valid SIA License and a Full UK Driver's Licence are essential for this role.ABOUT PRIME SECUREWe are an award-winning,...

  • Control Room Operator Part-Time Position

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Prime Trading Group Full time

    Job Title: Control Room Operator Part-TimeJob Summary:We are seeking a highly skilled and motivated Control Room Operator to join our Security Team on a part-time basis. As a Control Room Operator, you will be responsible for providing out-of-hours support to all aspects of security operations, handling scheduling of officers, and enforcing the need for...

  • Control Room Operator Part-Time Position

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Prime Trading Group Full time

    Job Title: Control Room Operator Part-Time PositionJob Summary: We are seeking a skilled Control Room Operator to join our Security Team on a part-time basis. The successful candidate will be responsible for providing out-of-hours support to all aspects of security operations, handling scheduling of officers, and enforcing the need for accurate check call...

  • Control Room Operator Part-Time

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Prime Trading Group Full time

    Job SpecificationReports to: Monitoring Station ManagerContract: Part-Time WeekendsBased: GlasgowSalary: £12 per hourShift: Saturday and Sunday 07:00 to 19:00 (with overtime opportunities available).Key ResponsibilitiesProvide out-of-hours support to all aspects of security operations.Handle scheduling of officers, book on/off, check calls, site setups, and...

  • Control Room Operator Part-Time Position

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Prime Trading Group Full time

    Job SpecificationAs a Control Room Operator Part-Time, you will be responsible for providing out-of-hours support to all aspects of security operations. This includes handling scheduling of officers, book on/off check calls, site setups, and escalations. You will also be responsible for enforcing the need for accurate check call completion, completing remote...

  • Control Room Operator

    3 weeks ago

    Glasgow, United Kingdom Prime Trading Group Full time

    JOB SPECIFICATIONReports to: Regional Support ManagerContract: Part-Time, WeekendsBased: GlasgowSalary: £12.00 per hourShift: Saturday and Sunday 07:00 to 19:00 (with over-time opportunities available).A valid SIA License is essential for this role. You must also have a valid Driver’s License.ABOUT PRIME SECUREWe are an award-winning, privately-owned,...

  • Control Room Operator Part-Time

    3 weeks ago

    Glasgow, United Kingdom Prime Trading Group Full time

    Control Room Operator(PartTime)JOBSPECIFICATIONReports to:Monitoring Station ManagerContract:PartTime WeekendsBased:GlasgowSalary: 12 perhourShift: Saturday and Sunday 07:00to 19:00 (with overtime opportunitiesavailable).A valid SIALicense and a Full UK Drivers Licence are essential for thisrole.ABOUT PRIMESECUREWe are anawardwinning privatelyowned...

  • Control Room Operator

    1 month ago

    Glasgow, Glasgow City, United Kingdom Norit Activated Carbon Full time

    Job Title: Control Room OperatorWe are seeking a highly skilled Control Room Operator to join our team at Norit Activated Carbon. As a Control Room Operator, you will play a critical role in ensuring the safe and efficient operation of our chemical plant.Key Responsibilities:Ensure safe standards and environment compliance of the production plant and...

  • Control Room Operator

    1 month ago

    Glasgow, Glasgow City, United Kingdom Norit Activated Carbon Full time

    Job Title: Control Room OperatorWe are seeking a highly skilled Control Room Operator to join our team at Norit Activated Carbon. As a Control Room Operator, you will play a critical role in ensuring the safe and efficient operation of our chemical plant.Key Responsibilities:Ensure safe standards and environment compliance of the production plant and...

  • Control Room Operator

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Norit Activated Carbon Full time

    Job Title: Control Room OperatorAt Norit Activated Carbon, we are passionate about innovation, safety, and continuous improvement. Our values drive us to deliver top-quality activated carbon solutions and strengthen our global presence.We are seeking a skilled Control Room Operator to join our team in Glasgow. As a Control Room Operator, you will play a...

  • Control Room Operator

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Norit Activated Carbon Full time

    Job Title: Control Room OperatorWe are seeking a highly skilled Control Room Operator to join our team at Norit Activated Carbon. As a Control Room Operator, you will play a critical role in ensuring the safe and efficient operation of our chemical plant.Key Responsibilities:Ensure safe standards and environment compliance of the production plant and...

  • Control Room Operator

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Norit Activated Carbon Full time

    Job Title: Control Room OperatorWe are seeking a highly skilled Control Room Operator to join our team at Norit Activated Carbon. As a Control Room Operator, you will play a critical role in ensuring the safe and efficient operation of our chemical plant.Key Responsibilities:Ensure safe standards and environment compliance of the production plant and...

  • Control Room Operations Specialist

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Prime Trading Group Full time

    Job Title: Control Room OperatorPrime Secure Systems Ltd is seeking a highly skilled and experienced Control Room Operator to join our Security Team. As a Control Room Operator, you will be responsible for providing out-of-hours support to all aspects of security operations, including handling scheduling of officers, book on/off, check calls, site setups,...

  • Control Room Operator

    5 months ago

    Glasgow, United Kingdom Prime Secure Full time

    **Control Room Operator** **JOB SPECIFICATION** Reports to: Monitoring Station Manager Contract: Permanent Based: Glasgow **Salary**: £10.95 per hour Shift: 42 hours per week (4 on 4 off) **A valid SIA License is essential for this role. You must also have a valid Driver’s License.** **ABOUT PRIME SECURE** We are an award-winning,...

  • Control Room Operations Manager

    1 week ago

    Glasgow, Glasgow City, United Kingdom Savills Management Resources Full time

    Job PurposeThe Control Room Coordinator role is responsible for setting standards and leading a team to deliver exceptional customer service. Direct line management responsibility includes CCTV control room operators. Developing and delivering our service model aligns with strategic organisational objectives to become an employer of choice.

  • Control Room Operator

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Prime Trading Group Full time

    Job Title: Control Room OperatorPrime Secure Systems Ltd is seeking a highly skilled and experienced Control Room Operator to join our Security Team. As a key member of our operations team, you will be responsible for providing out-of-hours support to all aspects of security operations.Key Responsibilities:Provide out-of-hours support to all aspects of...

  • Renewables Control Room Operator

    5 months ago

    Glasgow, United Kingdom Wood Plc Full time

    Overview / Responsibilities: Wood is recruiting for a Control Room Operator to join our Asset Management and Operational Services (AMOS) team within our Renewables division based in Glasgow. This position will work Monday to Friday but will also be required to cover shifts for annual leave and any other absences across the control room team. **Join a...