Team Leader

2 days ago


Macclesfield, United Kingdom Allerton Care and Support Ltd Full time

**Homelessness Team Leader - Allerton Support**

**We are looking for Team Leaders to join our Homeless Services**

**Do you have a passion for supporting the Homeless Agenda?**

**Do you have experience in working with Homeless Services and want to use these skills to further your career?**

Following a management re structure we have developed Team Leader roles within our established services across Macclesfield, your role will be to support a team of Support Staff, carrying a small case load you will still be able to use your knowledge/skills to support our tenants. This is an excellent opportunity to develop your experience in a senior position and further develop your knowledge.

**Team Leader Salary: £24,000**

**What we can offer you**
- 29 days annual leave including bank holidays.
- Competitive rates of pay £24,000 per annum.
- Company pension scheme.
- Paid training and opportunities to further develop your skills.
- Employee assistance programme giving you 24-hour access to help with matters such as medical information, debt, stress, insurance claims, etc. You also have access to telephone counselling with a qualified counsellor.
- A professional, continuous personal supervision process, to ensure ongoing support and guidance.
- Free DBS.

**About the Team Leader role**:
We are looking for a Team Leader who is enthusiastic, driven and has an understanding of needs of homelessness, and have the ability to work in a person-centred way. We are looking for someone with a valid driving license and their own vehicle to be willing to travel to different locations of the business. A successful Team Leader will ideally have experience working in a similar role with people who have experienced homelessness, complex needs including addiction and mental health, within the Health and Social Care Sector.

**A typical day as a Team leader involves**:

- Team leadership and management - to lead, direct and support a team.
- To manage and process referrals received from external agencies.
- Completing & reviewing in-depth assessments of people requiring accommodation.
- To manage a small caseload of complex cases.
- Undertaking regular supervisions and spot checks of support workers.
- Take the lead role of void management, anticipating potential voids and have a pathway of referrals and/or plan to fill existing voids.
- Investigations into complaints and safeguarding issues and ensure actions are completed.
- Conducting direct observations as required.
- Providing person-centred support for all the people we support.
- Maintaining up-to-date computerised and manual records.
- Implementing quality control procedures and processes.

**Skills we would like our Team Leaders to show**:

- Experience of working with external link services including the voluntary sector, drug and alcohol service, police & probation etc.
- An understanding of housing and the welfare benefits system.
- Excellent organisational skills and adaptability working in a fast-paced environment.Good people skills with the ability to provide an exceptional level of service.

**Covid-19 Considerations**:
**Job Types**: Full-time, Permanent

**Salary**: £24,000.00 per year

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift

COVID-19 considerations:
**Experience**:

- providing care: 1 year (preferred)
- supervisory: 1 year (preferred)

Licence/Certification:

- Driving License (preferred)

Reference ID: TLM


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