Customer Team Leader

6 months ago

Macclesfield, United Kingdom Coop Full time

**Customer Team Leader**
- Location: 155 London Road, Macclesfield, SK11 7SP- Pay: £13.32 per hour- Contract: 22 hours per week + regular overtime, permanent, part time- Working pattern: 3 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training provided-
- You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales._
- We’re looking for Customer Team Leaders to join our team at Co-op.- When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.- As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.- At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.**What you’ll do**
- Friendly and thoughtful service - you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
- Make sure that the store remains safe, legal, and fully operational
- Manage diligence checks and stock accuracy to make shopping a great experience for our customers
- Support your store manager by deputising when they’re not working and delivering a variety of HR processes
- Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback
- Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan

**This job would suit people who have**
- A genuine care for the needs of customers and members
- The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
- Great people skills, with the ability to build positive relationships with customers and colleagues
- Strong organisational and problem-solving skills
- A desire to learn, grow and develop your leadership skills
- The flexibility to work a range of different shifts

**Why Co-op?**
- Full, paid training and dedicated support for your personal development and career progression
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream
- a money management app giving you access to a percentage of your pay as you earn it
- 36 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- YuLife - an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

**Building an inclusive workplace**-
- We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.- If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.- You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.- You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

  • Customer Team Leader

    7 months ago

    Macclesfield, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Thornton Square, 182 Thornton Avenue, Macclesfield, SK11 7XZ - Pay: £12.10 per hour + great benefits - Contract: 21 hours per week + regular overtime, permanent, part time - Working pattern: - Full training given- You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise...

  • Customer Team Leader

    7 months ago

    Macclesfield, United Kingdom Coop Full time

    **Customer Team Leader** - Location: units A & B, Gawsworth House, West Park Drive, Macclesfield, SK10 3GR - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (from 5:30am), afternoons, late evenings (until 10:15pm) and weekends, to be...

  • Customer Team Leader

    7 months ago

    Macclesfield, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Wilmslow Road, Prestbury, SK10 4AL - Pay: £12.10per hour + great benefits - Contract: 30 hours per week + regular overtime, part time, permanent - Working pattern: Varied shifts including early mornings of 6am (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. - Full...

  • Customer Team Leader

    7 months ago

    Macclesfield, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 246 Buxton Road, Macclesfield, SK11 7EU - Pay: £12.10 per hour + great benefits - Contract: 39 hours per week + regular overtime, permanent, full time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview - Full...

  • Customer Team Leader

    7 months ago

    Macclesfield, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Ivy Road, Ivymeade, Macclesfield, SK11 8NA - Pay: £12.10 per hour + great benefits - Contract: 24 hours per week + regular overtime, permanent, part time - Working pattern: 3 varied shifts over 7 days including early mornings (from 6:30am), afternoons, late evenings (until 10pm) and weekends, to be discussed at...

  • Customer Team Leader

    2 days ago

    Macclesfield, United Kingdom Coop Full time

    **Customer Team Leader** Location: 246 Buxton Road, Macclesfield, SK11 7EU Pay: £12.10 per hour + great benefits Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Full training...

  • Customer Team Leader

    1 week ago

    Macclesfield, United Kingdom Co-op Full time

    Closing date: 27-12-2024Customer Team Leader   Location: units A & B, Gawsworth House, West Park Drive, Macclesfield, SK10 3GR Pay: £13.32 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including afternoons, late evenings (store closing) and weekends to be discussed at interview. If you think...

  • Customer Team Leader

    2 weeks ago

    Macclesfield, Cheshire, United Kingdom CO-OP Full time

    Closing date: 27-12-2024 Customer Team Leader Location: units A & B, Gawsworth House, West Park Drive, Macclesfield, SK10 3GR Pay: £13.32 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including afternoons, late evenings (store closing) and weekends to be discussed at interview. ...

  • Customer Team Leader

    2 weeks ago

    Macclesfield, Cheshire, United Kingdom CO-OP Full time

    Closing date: 27-12-2024 Customer Team Leader Location: units A & B, Gawsworth House, West Park Drive, Macclesfield, SK10 3GR Pay: £13.32 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including afternoons, late evenings (store closing) and weekends to be discussed at interview. ...

  • Customer Team Leader

    3 weeks ago

    Macclesfield, Cheshire, United Kingdom CO-OP Full time

    Closing date: 10-12-2024 Customer Team Leader Location: Wilmslow Road, Prestbury, SK10 4AL Pay: £13.32 per hour Contract: 24-30 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview. This role...

  • Customer Team Leader

    3 weeks ago

    Macclesfield, Cheshire, United Kingdom CO-OP Full time

    Closing date: 10-12-2024 Customer Team Leader Location: Wilmslow Road, Prestbury, SK10 4AL Pay: £13.32 per hour Contract: 24-30 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview. This role...

  • Team Leader

    5 hours ago

    Macclesfield, United Kingdom Superdrug Full time

    **Why Superdrug?** Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressure's on? Leading your team, hitting targets, progressing your career, that's what it's all about. Hard work, yes, but rewarding too. We're a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim...

  • Team Leader

    1 month ago

    Macclesfield, United Kingdom Iceland Full time

    DescriptionThe Food Warehouse is Iceland's latest concept store.Now inside our 5th successful year, we are continuing to open our new, larger format Food Warehouse stores at pace up and down the country.We believe that this success will come through our people and where best to start but right at the heart of the operation as a Team Leader.In this role you...

  • Team Leader

    6 months ago

    Macclesfield, United Kingdom Chef and Brewer Full time

    Company Description As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy. Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country, which...

  • Team Leader

    1 month ago

    Macclesfield, United Kingdom Iceland Full time

    Description The Food Warehouse is Iceland’s latest concept store. Now inside our 5th successful year, we are continuing to open our new, larger format Food Warehouse stores at pace up and down the country.  We believe that this success will come through our people and where best to start but right at the heart of the operation as a Team Leader. In...

  • Customer Service Team Leader

    7 months ago

    Macclesfield Town, United Kingdom X2recruit Full time

    X2 Recruit are looking for a Customer Service Team Leader for our Client in Macclesfield to cover Long Term Sickness. This position is part time and requires someone to work 3.5hrs per day between the house of 8.30am and 5pm as required by the business. It is a 6month position to cover a long term absence. Lead, manage, develop and motivate the customer...

  • Team Leader

    7 months ago

    Macclesfield, United Kingdom Soul Foods Group Full time

    **Think you’ve got what it takes to be the Colonels right hand “Wing”?** **Want to work for a business that is as passionate about your career development as much as growing in size?** **Then we have an opportunity for you...** **We are looking for a Team Leader** **to join our KFC team at Barracks Mill Retail Park in Macclesfield, Cheshire!** -...

  • Purchasing Team Leader

    6 months ago

    Macclesfield, United Kingdom SuperBike Factory Full time

    **Role: Purchasing Team Leader** **Salary**: £TBD **Company background** With our industry-leading preparation facilities at our operational hubs in Cheshire, Donington Park, and West Yorkshire, we have the ability to offer customers a used motorbike with total peace of mind in terms of its quality. This is supported by our Excellent Trustpilot...

  • Production Team Leader

    2 weeks ago

    Macclesfield, Cheshire East, United Kingdom Pioneer Selection Full time

    Pioneer Selection is a dynamic organization seeking a Production Team Leader to support our conversion operating team in ensuring the safe, continuous, and high-quality production that meets customer requirements. As a Production Team Leader, you will play a key role in overseeing the packing duties and quality checks to fulfill customer orders. Your...

  • Customer Services Team Leader

    7 months ago

    Macclesfield, United Kingdom iWork Recruitment Limited Full time

    Contract to start on 05-02-24 until 26-05-24 with a possible extension. **JOB PURPOSE** To lead, develop and motivate the team, managing their day-to-day performance to deliver high commitment, high performance customer services standards. **PRINCIPAL RESPONSIBILITIES** Lead, manage, develop and motivate the customer centre team that provides a first...