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Weekend Receptionist

4 months ago

Clevedon, United Kingdom Clevedon Hall Full time

**Introduction to our business**:

- Clevedon Hall specialises in luxury weddings and events. Our Grade 2* Victorian Mansion boasts 25 stunning bedrooms and extensive grounds. Our business is based on the principle of exclusivity, providing a single event with bespoke services and complete focus._
- Pride and ambition are central to all that we do as we constantly seek to enrich our clients and team’s experiences at Clevedon Hall._
- We are looking to add to our fantastic team of Receptionists. We seek those who have a natural mindset to consistently exceed expectations and go the extra mile as standard._

**Benefits**:

- Free parking
- On-going investment, training & development
- Progression within the company for those that seek it
- Employee Assistance Program

**The Role: Receptionist**

Reporting to our Event Managers you will be responsible for greeting and providing a warm welcome to our guests as well as general office administrative tasks. Primarily this role is for weekend and evening cover and you will be required to work evenings and weekends as part of your normal working week.

**Responsibilities & Duties**:

- Greet and direct guests
- Check guests in and out of their bedrooms
- Answer the phone in a timely manner and direct calls to the correct team member
- Take payments in person and over the phone
- General administrative duties as requested
- Any other duties reasonably requested

**Qualifications & Skills**:

- Strong communication skills and professional phone manner
- Excellent customer service skills
- Excellent attention to detail
- Professional in attitude and appearance
- Desire to build positive relationships with guests and colleagues
- Positive attitude
- Calm under pressure
- Ability to organise own self

**Job Type**: Zero hours contract

**Salary**: £7.70-£10.65 per hour

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Every weekend
- Night shift
- Weekend availability

Ability to commute/relocate:

- Clevedon, BS21 7RH: reliably commute or plan to relocate before starting work (required)

Work Location: One location