Chiropractic Assistant/receptionist

**Job description**

Are you naturally organised, caring and a great communicator with experience in quality customer service? As a Chiropractic Assistant, you will play a key part in the patient’s experience. This role is focused on delivering the highest standards of service. You are the first person the patient meets; you will organise their care and guide them on their chiropractic journey. Overseeing the organisation of the clinic and supporting the chiropractic team, this is a busy role which requires focus, energy and attention to detail.

**About Us**:
At Willow, we're not just another health-care company - we're a movement that transforms lives. Over 12 years we have established ourselves as thought leaders in our profession, pushing boundaries and setting new standards. Our dedicated team of chiropractors are committed to providing exceptional care and empowering our patients to live their best lives, free from pain.

**Your Role and Responsibilities**
- Patient Services
- Shift flow and management
- Phone call quality and targets
- Patient engagement and serviceFeedback Handling
- Clinic organisation/administration
- Shift management of time and priorities
- Clinic financials
- Clinic vision and growth
- Diary management
- Relentless pursuit of vision and targets
- A dynamic leader

**Desired Skills and Qualities**
- **Fantastic Customer Service**: Experience in making every experience memorable and worthwhile
- **Great Team Player**:Knowing how to work with a team and encourage motivation
- **Exceptional Leadership**: Using your initiative to help work towards our vision
- **Creative Outlook**:Able to work towards the bigger picture and approach challenges from different angles.
- **Excellent Communicator**:Experience in understanding people and how to connect with them.

**Why Join Willow Chiropractic?**
- **Opportunity for Impact**: This is not just another receptionist role - it's a chance to be a change-maker and shape the future of many patient’s lives. You'll be front and centre in inspiring and supporting patients' health journey, be part of a high-performing team, and make a lasting impact on our growth story.
- **Entrepreneurial Spirit**: Join our dynamic and growing team, where innovation and entrepreneurial thinking are actively encouraged. We foster a culture of continuous improvement, constantly seeking opportunities to enhance our patient experience and elevate our industry presence.
- **Thought Leadership**: Be part of a team that pushes boundaries, revolutionising chiropractic care and leading the way. As a Chiropractic Assistant, you will be at the forefront of our profession, driving our customer service and clinic organisation that position us as ambassadors in patients' health journey.
- **Supportive Environment**: At Willow Chiropractic, we value personal development and ensure our team members are equipped with the tools and resources they need to succeed. You'll be supported by the leadership team and have access to professional development opportunities.
- **Earn up to £24.5K per year.**:

- Work within a supportive team.
- Ongoing coaching and development.

**Join us on our mission to transform lives and build the future of Chiropractic. Don't miss out on this extraordinary opportunity to change our community.**

**Salary**: £19,110.00-£24,500.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Health & wellbeing programme

Schedule:

- Weekend availability

Ability to commute/relocate:

- Clevedon: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have a right to work in UK?
- We would love to hear why would you like to work with Willow?

Licence/Certification:

- Driver license and car (preferred)

Work Location: In person

Reference ID: Nov North Somerset