Journey Coach

2 months ago

Ashford, United Kingdom The Riverside Group Full time

Job Title: Journey Coach
Contract Type: Permanent
Full time: 37.5 hours per week

**Salary**: £22,898 per annum
Working pattern: 5 week rolling shift pattern working 7am to 3pm and 2pm to 10pm plus alternate weekends
Location: Simon Mead House, Ashford

Want to make a real difference to the lives of people? For over 90 years, The Riverside Group has been providing affordable housing across the UK to people as well as care for the elderly and support for those who face homelessness.

**The difference you’ll make**

You’ll be working from one of our supported services and you’ll support a number of different people.

You’ll support our customers in a variety of ways. For example, linking them in with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home.

It’ll be your job to help boost their confidence and support them on their journey as they rebuild their lives.

Through all of this you’ll need to keep records of everything, so there is some admin to do.

**So, who are you?**

At times this role is tough but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you.

As a minimum requirement you’ll need:

- Experience of working with vulnerable people
- Experience of delivering structured support and risk management
- To be a team player with a caring, empathetic, flexible and have a resilient, can-do attitude

Ideally, you’ll also have:

- An understanding of supporting vulnerable people - this could include having your own lived experience of homelessness or drug or alcohol addiction.

You will be required to work flexible hours to meet customer and business needs, which may not include normal office hours and may include Lone Working

**Enjoy the rewards**

Working with us, you’ll enjoy competitive pay, 28 days holidays plus bank holidays, a wide range of benefits, flexible working, and the chance to learn valuable new skills. We empower our people to do great work by investing in learning, personal development, and technology.

If you’re the kind of person that wants to do a really great job and make a difference to our customers, we think you’ll love it here. Sound like a challenge you’d like to take on? Then get in touch and let’s talk about how you can help us transform lives and revitalise neighbourhoods.

We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work.

**Role requires you to**:
Supporting Customers:
We use Psychologically Informed approaches and Trauma Informed Care principles to support our customers to develop new ways of thinking and to make steps towards independence, by:

- Leading on Co-producing bespoke support and move-on plans, involving key stakeholders (e.g. family/other support providers), where appropriate.
- Organising and carrying out regular planned reviews of support and risk plans, or following an incident/significant change in a customer’s circumstances.
- Engaging customers to meet agreed outcomes and develop life skills.
- Assisting customers with day-to-day support and tenancy-related matters.
- Identifying and promoting opportunities for employment, education and training and supporting customers to remove barriers to accessing these opportunities.
- Signposting customers to appropriate external support services, including interventions such as food banks and other community resources.
- Supporting customers to be ‘tenancy ready’ to enable successful move on.
- Supporting customers to be financially independent through budgeting plans and maximising income.
- Supporting and monitoring customers’ healthcare needs, ensuring appropriate contact with healthcare professionals.
- Empowering customers to move towards self-management of their medication by following the medication procedure.
- Leading on support initiatives including Group Work.
- Ensure the safety of our customers by following local safeguarding procedures, recognizing and acting on any significant risk, and escalating appropriately.
- Record and update clear, factual, accurate, strengths based customer information on the local or appropriate digital platform.

Service Delivery:

- Facilitate the referral process into the service and assess potential new customers.
- Contribute to the delivery of a housing management service, including income collection and providing customers with tenancy-related support.
- Work with customers to maintain a safe environment by reporting repairs and health and safety concerns
- Clean and prepare rooms as appropriate.
- Resolve difficult and challenging situations in a sensitive and informed way, balancing the needs of the individual with responsibilities for the safety of the service
- Develop and maintain local partnerships to provide a holistic range of support for customers.
- Ca

  • Journey Coach

    2 months ago

    Ashford, United Kingdom The Riverside Group Full time

    Journey Coach Full Time 37.5hrs Shift work 7am -3 pm - and 2 to 10 pm incl weekends on a rota basis £22,898 Want to make a real difference to the lives of people? For over 90 years, The Riverside Group has been providing affordable housing across the UK to people as well as care for the elderly and support for those who face homelessness. **The difference...

  • Journey Coach

    1 week ago

    Ashford, United Kingdom Hays Specialist Recruitment Limited Full time

    A wonderful leading charity who specialise in supporting the homeless & helping them recover from addictions A Support Coach role at a twelve-bed hostel for homeless residents in Ashford. **Your new company**A wonderful leading charity who specialises in taking people off the streets and getting them back ono their feet and into their own homes. The Journey...

  • Journey Coach

    3 days ago

    Ashford, United Kingdom Hays Specialist Recruitment Limited Full time

    A wonderful leading charity who specialise in supporting the homeless & helping them recover from addictions A Support Coach role at a twelve-bed hostel for homeless residents in Ashford. **Your new company**A wonderful leading charity who specialises in taking people off the streets and getting them back ono their feet and into their own homes. The Journey...

  • Journey Coach

    2 months ago

    Ashford, United Kingdom The Riverside Group Full time

    **Journey Coach** **Permanent Role** **Full Time 37.5 Hours per week** **Based in Ashford, Kent - Scheme Name: Kent & Medway Supported** **Salary £22,898** **Working Pattern - **Shifts **7am - 3pm and 2pm - 10 pm including weekends on a rota basis Want to make a real difference to the lives of people? For over 90 years, The Riverside Group has been...

  • Coach

    2 weeks ago

    Ashford, United Kingdom Nike Full time

    Become a Part of the NIKE, Inc. Team NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers,...

  • Coach

    2 weeks ago

    Ashford, United Kingdom Nike Full time

    Become a Part of the NIKE, Inc. Team NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers,...

  • Beauty Coach

    2 weeks ago

    Ashford, United Kingdom Clarins Full time

    **Beauty Coach (30hrs/wk)**: **Ready to bring passion into your career?** A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its _raison d’être_ is "making life more beautiful, passing on a more beautiful planet". Operating in more...

  • Beauty Coach

    2 weeks ago

    Ashford, United Kingdom Clarins Full time

    **Date**:7 May 2024 **Location**: Ashford, GB, TN24 0SD **Company**:CLARINS Beauty Coach (30hrs/wk) **Ready to bring passion into your career?** A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its _raison d’être_ is "making...

  • Beauty Coach

    2 weeks ago

    Ashford, United Kingdom Clarins Full time

    **Date**:7 May 2024 **Location**: Ashford, GB, TN24 0SD **Company**:CLARINS Beauty Coach (30hrs/wk) **Ready to bring passion into your career?** A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its _raison d’être_ is "making...

  • Beauty Coach

    2 weeks ago

    Ashford, United Kingdom Clarins Full time

    **Date**:30 Aug 2023 **Location**: Ashford, GB, TN24 0SD **Company**:CLARINS Beauty Coach (30hrs/wk) **Ready to bring passion into your career?** A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its _raison d’être_ is "making...

  • Process Coach

    3 days ago

    Ashford Common, United Kingdom Thames Water Utilites Full time

    **Who are we?** Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so...

  • Apprenticeship Sports Coach Primary School

    3 weeks ago

    Ashford, United Kingdom Premier Education - Suffolk, Essex and Kent Full time

    Salary: £4.81 - £9.50 Do you have a passion for sports or are you an experienced coach looking to further your career? Does the prospect of growing into a management role interest you? If you have answered yes to one or both questions, we might have the job for you! Established in 1999, Premier Education is the UK’s No.1 provider of sport and physical...

  • Apprenticeship Sports Coach Primary School

    2 weeks ago

    Ashford, United Kingdom Premier Education - Suffolk, Essex and Kent Full time

    Salary: £5.28 - £9.50 Do you have a passion for sports or are you an experienced coach looking to further your career? Does the prospect of growing into a management role interest you? If you have answered yes to one or both questions, we might have the job for you! Established in 1999, Premier Education is the UK’s No.1 provider of sport and physical...

  • Sports Coach Primary School

    2 weeks ago

    Ashford, United Kingdom Premier Education - Suffolk, Essex and Kent Full time

    **Salary: £17,000.00-£21,500.00 per year pro rata** Full-time, par-time and casual positions available Are you an experienced sports coach looking to further your career? Does the prospect of growing into a management role interest you? If you have answered yes to one or both questions, we might have the job for you! Established in 1999, Premier...

  • Sports Coach Primary School

    5 days ago

    Ashford, United Kingdom Premier Education - Suffolk, Essex and Kent Full time

    **Salary: £17,000.00-£21,500.00 per year pro rata** Full-time, par-time and casual positions available Are you an experienced sports coach looking to further your career? Does the prospect of growing into a management role interest you? If you have answered yes to one or both questions, we might have the job for you! Established in 1999, Premier...

  • Sports Coach Primary School

    2 weeks ago

    Ashford, United Kingdom Premier Education - Suffolk, Essex and Kent Full time

    **Salary: £17,000.00-£21,500.00 per year pro rata** Full-time, par-time and casual positions available Are you an experienced sports coach looking to further your career? Does the prospect of growing into a management role interest you? If you have answered yes to one or both questions, we might have the job for you! Established in 1999, Premier...

  • Mechelec Apprentice

    2 weeks ago

    Ashford, United Kingdom Stagecoach Full time

    **Salary** competitive salary Stagecoach Engineering Apprenticeships Mechelec The Journey Begins with You Our industry recognised Engineering apprenticeship schemes are a great way to kick-start your career. This Mechelec Apprenticeship will give you the knowledge and skills to become a world-class engineer, accomplish your career and financial goals,...

  • 40 Hour Supervisor

    1 week ago

    Ashford, United Kingdom Levi Strauss & Co. Full time

    As a Store Supervisor at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the fundamental link between our products and customers, whilst supporting and developing our Stylists. Key parts of the role: - Support and deputise if needed the management team in delivering KPI’s and...

  • Lead (Department Supervisor)

    3 days ago

    Ashford, United Kingdom Nike Full time

    Become a Part of the NIKE, Inc. Team NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers,...

  • PE Teacher

    4 weeks ago

    Ashford, United Kingdom Simply Education Ltd Full time

    Job Role: PE Teacher Location: Ashford Pay Rate: £120-£200 per day (depending on experience) Simply Education are looking to recruit PE teachers and sports coaches in and around the Ashford area to work in Secondary schools. The roles available range from short-term supply to permanent positions, so whether you are looking for flexible work, or a...