Leisure Attendant

**About Us**:
3d leisure is a management company specialising in the design and management of fitness and wellness facilities across the UK & Ireland. Our clientele includes facilities in various sectors, including hotels, corporate sites, residential areas, private establishments, and educational institutions.
At 3d Leisure, we nurture a company culture that supports our staff and promotes employee wellbeing. We value every team member for their unique contributions and we are committed to training and developing them to achieve their goals, offering in-house career progression wherever possible.

**Leisure Attendant**:

- ________________________

We have an exciting opportunity for a motivated and enthusiastic Leisure Attendant to join our team at a hotel in Daventry. This is a fantastic opportunity to develop your skills, whilst working within a friendly environment.
We are looking for someone who has a passion for delivering a top-quality and client-focused service.

**The Role**:
Contract - Permanent
Hours - 40 hours per week
Salary - Up to £11.44 per hour
Location - Sedgemoor Way, Daventry, NN11 0SG
Reports to - Club Manager
Schedule - Weekdays and Weekends. **Applicant must be available to work weekends.**
Ideal Start Date - As soon as possible

**STAFF BENEFITS**
**Enhanced holiday entitlement (Service-led)**
**Free gym membership**
**Employee Assistance Programme - 24/7 Access to counselling**
**Funded Training & Development Opportunities**
**Staff Discounts**
**Discounted Hotel & Spa days across the UK**
**Company Events**

**Responsibilities**:

- Ensure all public areas, spa, gym and swimming pool are clean & presentable
- Carry out daily testing of the facilities
- Manage leisure centre bookings for members and guests
- Comply with all club standard operating procedures and emergency action plans
- Book in treatments and ensuring that all clients are well looked after before and after treatments
- Ensure safe and timely opening and closing of the facilities each day
- Delivering exceptional customer service to all users
- Working cohesively as part of a great team to deliver the best service and standards
- Maximising opportunities to upsell our variety of services and products
- To ensure all health and safety procedures and policies are adhered to
- To complete pool tests and basic pool plant duties _(training given)_
- To maintain the safety and well being of customers using the facilities
- Maintain the highest standards of service, presentation and professional advice offered to customers using the fitness facilities
- Ensuring maintenance checks are done and records kept up to date in accordance with the manufacturers recommendations
- Handle sales enquires and show people around the facilities
- Complete all motivational calls, feedback notes and comeback postcards daily
- To complete inductions, fitness assessments and programme prescriptions in a professional manner _(Where qualified)_
- To assist, supervise and motivate all fitness facility customers
- Maintain a high level of knowledge, keeping abreast of new trends within the industry
- Perform any other duties as directed by Management.

**Skills/Qualifications**:

- Level 2 fitness instructor (Desirable - not essential)
- Punctual and reliable
- Excellent communication skills
- Excellent customer service skills
- Willingness to learn and develop
- Passion for fitness and leisure

**Job Types**: Full-time, Permanent

Pay: Up to £11.44 per hour

Expected hours: 40 per week

**Benefits**:

- Additional leave
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme

Ability to commute/relocate:

- Daventry: reliably commute or plan to relocate before starting work (required)

Work Location: In person