Project Support Officer

4 months ago

Reading, United Kingdom SSE Full time

**About the Role**

**Base Location**:New Forest, Poole, Thatcham, Melksham or Theale

**Salary**: £31,339 - £35,892 + a range of other benefits to support your family, finances and wellbeing.

**Working Pattern**: Permanent | Full Time | Flexible First options available - Hybrid working

We are looking for a Project Support Officer to join our team

As a Project Support Officer, you will work within the Competitions in Connections (CiC) team, who are responsible for enabling our Independent Connection Providers ICPs, and Independent Distribution Network Operators IDNOs to connect onto our distribution network.

The role of Project Support Officer plays a key part in supporting our customers and the Project Management team with the delivery of connections projects.

**Roles & responsibilities will include, but are not limited to**:

- Allocating projects to the Project Management team and Consenting team.
- Responding to customer queries.
- Liaising with external ICP/IDNO's, internal colleagues and various stakeholders to maintain compliance and to facilitate job completion.
- Producing reports and upload documents on completions of projects.
- Raising purchase orders and managing receipting of invoices.

**What do I need?**

To be considered for this role, we would love you to have:

- Excellent planning, organisational and problem-solving skills.
- Experience with delivering excellent customer service.
- Strong communication skills both verbal and written.
- Competent with Microsoft software, Outlook, Excel, Word, Teams etc
- Able to pick up new systems and processes quickly with a pro-active and 'can do' attitude.
- It would be beneficial to have experience of the Energy/Connection’s business

**About our Business**

SSEN Distribution powers 3.8 million homes and businesses in communities across central southern England and the north of Scotland. Our team of more than 3,500 people keep customers connected to a safe and reliable supply of electricity whilst developing the flexible networks that are vital to achieving net zero. By enabling a smarter, more resilient electricity network we're ensuring our local communities continue to receive the power they need, both now and in the future. We are consistently investing and innovating to improve network resilience and future-proof power supplies for life's changing demands, from rolling out large scale EV charging schemes to supporting small community generation projects.

**What's in it for you?**

An excellent package with 34 days holiday entitlement, enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

**Next Steps**

Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.

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