Skills Hub Coordinator

4 weeks ago

Bradford, United Kingdom Bradford College Full time

Based primarily in the David Hockney Library, but willing to work flexibly across college, the Skills Hub Coordinator Apprentice will coordinate the activity in the skills hub at David Hockney and across college. They will liaise with internal and external stakeholders to offer a wide-ranging selection of activities to develop learners’ universal attributes.

Universal Attributes are “the qualities, skills and understandings [that] include, but go beyond, the disciplinary expertise or technical knowledge that has traditionally formed the core of most‿ courses. They are qualities that prepare [students] as agents of social good in an unknown future.” (Bowden et al. 2000, p.3)

Responsibilities include:

- Supports students and staff to access a range of activities that develop universal attributes.
- Delivers excellent customer service through teamwork & knowledge sharing, contributing to shared meetings and project groups.
- Coordinate the delivery of activities by internal and external stakeholders to develop learners’ universal attributes.
- Contributes to the general administrative duties as appropriate when coordinating these activities.
- Supports and contributes to the development and implementation of policies and procedures related to all aspects of the skills hub.
- Contributes to the development of new and existing policies, procedures/systems to ensure a customer focused service and Customer Service Standards are achieved
- Participates in appraisal and takes responsibility for their own continuous professional development and training as appropriate to the post.

**For the full job description and person specification, please**

Education & Training
- GCSE 4-9 (A*-c) or nationally recognised level 2 qualification in maths or equivalent (e.g. CSE 1, O Level A-C)
- GCSE 4-9 (A*-c) or nationally recognised level 2 qualification in English or equivalent (e.g. CSE 1, O Level A-C)

Experience
- Experience of working in a customer focused environment
- Able to set and adhere to appropriate professional boundaries.
- Ability to utilise IT and ILT both within learning and for administrative purposes
- Customer service skills
- Ability to assess customer needs and provide appropriate resource and/or guidance

**Bradford College**

At Bradford College our ambition is to transform the lives of our learners, help them to aim higher and support them to achieve their goals.

Located in the heart of Bradford, we offer a wide range of courses at varying levels, with something to suit everyone. Undergraduate to postgraduate and professional qualifications to distance learning and short community courses.

Our aim is to attract and retain knowledgeable, passionate and focused individuals who can inspire, motivate and support both learners and colleagues. With a can-do attitude and desire for continuous self-improvement, you could make a difference to the lives of everyone at Bradford College.

**Benefits of working at Bradford College**:

- Generous annual leave entitlement - equivalent to 30 days holidays, plus bank holidays
- Additional college closure days, including 2-week Christmas closure
- Local government pension scheme, with a generous 18% employer contribution
- Annual salary reviews
- Career progression opportunities - 54% of all vacancies are filled internally
- Free sports and gym facilities
- Free wellbeing initiatives and access to our exclusive staff indoor and outdoor wellbeing space
- Confidential employee assistance service and on-site mental health first aiders
- Access to Bradford College benefits hub, offering retail, travel, leisure and dining discounts and cashback
- Discounts on greener travel - cycle to work scheme & local MetroCard and Northern Rail discounts
- Access to hair and beauty treatments in our student-led Signature Spa
- On-site dining facilities, including our award-winning Grove restaurant
- A host of training development opportunities
- Fantastic campus facilities, a short walk to public transport links in the heart of the City of Culture 2025
- The opportunity to work for an organisation that is truly committed creating a better future for all through education and training.

For full details please click here
- If you have the drive to further develop your skills and abilities, you will be given the support and opportunities you need to enhance your career. This includes access to in-house training and CPD, professional and academic qualifications and mentoring.

We are committed to safeguarding and promoting the welfare of young people and vulnerable adults and expect staff and volunteers to share this commitment. Pre-employment checks will be undertaken for this post including a check with the Disclosure and Barring Service.

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