Slovak Speaking Outbound Customer Service
3 weeks ago
**United Call Centers** is a global leader in providing multilingual call center services using an at-home workforce. At United Call Centers we provide Omnichannel Front Office BPO services globally 25+ languages and we are currently looking for talented **Consumer Engagement Service Representatives** for our International Team.
Our new teammates will participate in running a top-notch multilingual consumer service for our partner from the Pharmaceutical industry.
**Job responsibilities**:
- Conduct outbound activities: conduct consumer surveys, increase client awareness and generate leads for future engagement
- Perform back office tasks: reporting, social media content, escalation handling and data entry
**You are our top applicant and soon-to-be Colleague if**:
- You speak **Slovak** on a professional level
- You speak English fluently
- You have at least **1 year of experience** working in consumer engagement service/call center/lead generation
- Your written and spoken communication is flawless
- You have great analytical and problem-solving skills and great attention to detail
- You have a medical/pharmaceutical background
- You can work well in a team as well as by yourself
- You can participate in all the required trainings
- You are looking for a stable, long-term job, with great developmental opportunities
**Our offer**:
- Competitive salary
- 100% remote work
- Welcoming and supportive environment
- Great developmental opportunities within the company
**Work Environment Requirements**:
- Quiet workplace (tasks are delivered from the comfort of your home)
- USB Headset (separate microphone and loudspeakers are not good enough to manage calls)
- Laptop with Windows operating system (Windows 8 or above)
- Browser: The latest three versions of Google Chrome or Mozilla Firefox
- Broadband internet connection (mobile internet is not good enough to manage calls)
**Salary**: £8.00-£10.00 per hour
Application Question(s):
- What medical/pharmaceutical background do you have? (education, work experience, etc.)
**Experience**:
- customer service/lead generation: 1 year (required)
**Language**:
- Slovak on a professional level (required)
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