Band 3 Senior Pharmacy Support Worker- Patient

5 months ago

London, United Kingdom Royal Free London NHS Foundation Trust Full time

The pharmacy team at Barnet Hospital have an exciting opportunity to start a career path in hospital pharmacy. We are looking for motivated Pharmacy Support Workers who are keen to expand their experience and are interested in working in a supportive and forward-thinking department committed to delivering high quality patient care.

The post holder will supervise a team of pharmacy support workers and apprentices in the patient services areas. They will be responsible for training staff rotating through the dispensary, which can include general dispensing, hatch duty, stock receipt and stock control.

The post holder will have a Level 2 in Pharmacy Service Assistant apprenticeship (or equivalent) or willing to undertake a pharmacy apprenticeship if not qualified. Successful applicants will be appointed into a Band 3 position if expected qualifications met and those requiring training will be enrolled on a pharmacy apprenticeship programme and appointed in a Band 3 annex 21 role for the duration of training. This training opportunity will lead to a substantive Band 3 position on completion of their apprenticeship (if applicable).


The post holder will supervise a team of pharmacy support workers and apprentices in the patient services areas. They will be responsible for training staff rotating through the dispensary, which can include general dispensing, hatch duty, stock receipt and stock control.

The post holder will assist in reception duties and the general dispensing of medicines. They will be the link between patients, their carers and/or representatives, medical staff and visitors to the dispensary and pharmacy staff. They will take in private out-patient prescriptions, To Take Away (TTA) prescriptions and requisitions and handle financial transactions. They will behave in a manner that is both sensitive and always ensures patient confidentiality.

The post holder will consistently work in an accurate, effective, and efficient manner to support the provision of a high-quality service to patients, trust staff and departments. They will be part of a high performing team that is expected to demonstrate the Royal Free NHS Foundation Trust values. This means that in undertaking this role the post holder is always expected to behave in a way that demonstrates commitment to the delivery of respectful and compassionate care.

The post-holder must always carry out their role in line with the Trust World Class values.

Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

The Pharmacy department at The Royal Free London NHS Foundation Trust is an ambitious and quality improvement focused team who are committed to optimising the use of medicines and providing the best pharmaceutical care to our patients. We are proud to lead the way in integrated training partnerships, digital transformation, and cost improvement programmes (CIP).

For further information on this role, please see the attached detailed Job Description and Person Specification.

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