Service Advisor
5 months ago
Job Introduction
Motus Commercials located in **Swindon** is on the lookout for a dedicated Customer Service Advisor to join our friendly team providing exceptional levels of service to our customers. The position will see you working:
**5 days per week Monday to Friday, 7.00am - 16.00pm alternate Saturdays 8.00am - 12.00pm (paid as overtime)**
**Salary - £25000 - £27000**
From day 1 as a Motus Commercials colleague, you will have access to a comprehensive benefits package including:
- Holiday allowance of 23 days plus bank holidays rising to 25 days
- A pension that pays through salary sacrifice
- BUPA medical insurance discounted scheme
- Life assurance 2 x salary
- Career development pathways
- Vehicle purchase discount
- Employee discounts with the Network Benefits
- Employee assistance programme
- Colleague introduction award
- Great career development
- Onsite mental health first aiders
- Seminars providing education on mental, physical and financial wellbeing
- Being Brilliant Awards
- Engagement & Charity Events
Here at **Motus Commercials** we’re **proud** to employ great colleagues who are passionate about their roles. When looking for the right role, we recognise everyone has different needs, considerations, and aspirations. So no matter who you are, what you need or where you’re going, Motus Commercials wants to be part of your future.
As an **equal opportunity employer**, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.
As a Customer Service Advisor at Motus Commercials in **Swindon** we will be looking for you to be able to demonstrate:
- High level of customer service skills
- IT Literacy
- Brilliant levels of communication written and verbal
- Enthusiastic, Team Player, Flexible.
Main duties for our Customer Service Advisor are:
1. Providing exceptional customer service
3. Dealing with customer queries from acceptance to resolution
4. Exceeding customer expectations by ensuring you are part of a Brilliant Team which provides a quality service to all customers.
5. To embrace all opportunities of learning and developing alongside some of our Brilliant Customer Service Advisors.
6. Maximise opportunities for labour and parts sales whilst offering customer good value for money
7. Promote and upsell vehicle service and maintenance contracts
8. Attend manufacture and dealer training courses to develop and grow skill sets
9. To enjoy your time as a **Brilliant** Colleague within Motus Commercials.
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