Customer Advisor

2 weeks ago


Leeds, United Kingdom West Riding Recruitment Full time

My client based in Leeds, LS12 is currently recruiting a customer service advisor for their vastly growing business.

Main Responsibilities:

- Dealing with incoming calls
- Chasing deliveries, arranging collections, arranging credits
- Processing sales orders on a bespoke windows-based system
- Prepare system quotations, source products if not stocked & follow up as required
- Liaise with external sales teams
- Build business relationship with internal/ external customers
- Liaise with customers on delivery re-scheduling and re-sourcing if required
- Maintain and monitor quotation and lead files
- Contribute to the sales growth through both existing and prospect customers
- Dealing with a variety of customer service enquires and reporting of service calls

Required skills and competencies:

- Customer focused
- Customer service experience
- Excellent IT skills, Microsoft office, Excel
- Previous experience in a structured customer sales or telesales environment is preferable but not essential
- Positive attitude with the ability to work as part of team as well as individually
- Proven ability to work with a sense of urgency
- Excellent communication skills both verbal and written
- Excellent listening skills with an ability to engage and influence customers
- Have a proactive approach, working in an agile business

Working Hours - Monday - Friday 08:30 - 05:00pm

Benefits
- Holidays (plus BH)
- Reduced Working hours during Christmas Period
- On site Parking

£20,078 plus bonus

**Job Types**: Full-time, Permanent, Temp to perm

**Salary**: £20,078.00 per year

**Benefits**:

- On-site parking

Schedule:

- 12 hour shift
- Day shift
- Holidays
- Monday to Friday

Ability to commute/relocate:

- Leeds, West Yorkshire: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location



  • Leeds, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Leeds. We are customer-centric, inclusive and collaborative. Our work environment includes: - Modern office setting - Growth opportunities - On-the-job training - Company perks **Customer Sales Advisor** **Responsibilities**: - Provide sales support to customers by providing product information and...


  • Leeds, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Leeds. We are customer-centric, social and supportive. Our work environment includes: - Casual work attire - On-the-job training - Safe work environment - Regular social events **Responsibilities**: - Handle customer inquiries and complaints in a professional manner. - Provide accurate and...


  • Leeds, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Leeds. We are customer-centric, social and supportive. Our work environment includes: - Casual work attire - On-the-job training - Safe work environment - Regular social events **Responsibilities**: - Handle customer inquiries and complaints in a professional manner. - Provide accurate and...


  • Leeds, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Leeds. We are customer-centric, social and supportive. Our work environment includes: - Casual work attire - On-the-job training - Safe work environment - Regular social events **Responsibilities**: - Handle customer inquiries and complaints in a professional manner. - Provide accurate and...


  • Leeds, United Kingdom EMIS Group Plc Full time

    Do you want the opportunity to join a market leading healthcare technology company with real progression opportunities? If you are truly passionate about customer service, ambitious and thrive in a fast paced environment then our **Customer Support Advisor** role is for you! Responsible for providing essential technology to 10,000 healthcare organisations...


  • Leeds, United Kingdom Page Personnel Full time

    A new exciting Permanent Customer Service Advisor Position! - Working for a reputable business in central Leeds! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in Leeds! The role would be working for a reputable business that have an excellent name within their market and always put...


  • Leeds, United Kingdom Page Personnel - UK Full time

    A new exciting Permanent Customer Service Advisor Position! - Working for a reputable business in central Leeds! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in Leeds! The role would be working for a reputable business that have an excellent name within their market and always put...


  • Leeds, United Kingdom Page Personnel Full time

    6 Month contract with potential to extend! - Great benefits and competitive salary! **About Our Client**: As a Customer Service Advisor you will; - Handle incoming queries from clients - Offering a high level of customer service at all times - Record data accurately on the internal systems **The Successful Applicant**: As the ideal Customer Service Advisor...


  • Leeds, United Kingdom Page Personnel Full time

    A new exciting Permanent Customer Service Advisor Position in Leeds! - Working for a reputable business within the Legal Sector! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in Leeds to work for a reputable business within the Legal Industry! This would be an exciting opportunity for...

  • Advisor services

    1 week ago


    Leeds, United Kingdom Futures Full time

    Our client is an industry leading manufacturer business looking to appoint a Customer Service Advisor. The successful Customer Service Advisor will be dealing with customers daily via the phone and email. It is important you have prior experience in customer service and or sales office. Customer Service Advisor / Customer Support / Customer Service / Sales...


  • Leeds, United Kingdom Page Personnel - UK Full time

    A new exciting Permanent Customer Service Advisor Position in Leeds! - Working for a reputable business within the Legal Sector! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in Leeds to work for a reputable business within the Legal Industry! This would be an exciting opportunity for...


  • Leeds, United Kingdom Page Personnel - UK Full time

    6 Month contract with potential to extend! - Great benefits and competitive salary! **About Our Client**: As a Customer Service Advisor you will; - Handle incoming queries from clients - Offering a high level of customer service at all times - Record data accurately on the internal systems **The Successful Applicant**: As the ideal Customer Service Advisor...


  • Leeds, United Kingdom Page Personnel - UK Full time

    A new exciting Permanent Customer Service Advisor Position in Leeds! - Working for a reputable business within the Financial Services Sector! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in Leeds to work for a reputable business within the Financial Services Sector! This would be an...


  • Leeds, United Kingdom West Riding Recruitment Full time

    Sales Advisor/ Customer Service Advisor My client based in Leeds are currently recruiting a customer service advisor for their vastly growing business. Main Responsibilities: Dealing with incoming calls Chasing deliveries, arranging collections, arranging credits Processing sales orders on a bespoke windows-based system Prepare system quotations, source...


  • Leeds, United Kingdom West Riding Recruitment Full time

    Sales Advisor/ Customer Service Advisor My client based in Leeds are currently recruiting a customer service advisor for their vastly growing business. Main Responsibilities: Dealing with incoming calls Chasing deliveries, arranging collections, arranging credits Processing sales orders on a bespoke windows-based system Prepare system quotations, source...


  • Leeds, United Kingdom Ask Recruiting Limited Full time

    Customer Service Advisor - Helpdesk Support Our client is looking for a Customer Service specialist who is ready to take on a new challenge and is keen to learn a new system. Ideally, someone who works well with others as you would be joining a team of 11 Helpdesk advisors. The role is not IT-focused, but being tech-savvy helps when learning and helping...


  • Leeds, United Kingdom Centric Talent Full time

    Customer Service Advisor Leeds LS27 - £12.02 per hour - Temp to Perm -> Apply Today! Centric Talent are currently recruiting for Customer Service Advisors on behalf of our client, who are a finance factoring company that specialises within the UK automotive repair industry. Our client is a fast-growing business and can provides a variety of...


  • Leeds, United Kingdom Hamilton Woods Full time

    Customer Service Advisor Leeds / Home Working 3 months+£12.00 PAYE + holiday Hamilton Woods Associates are currently recruiting for a Customer Service Advisor for a housing association in West Yorkshire. Home working is available, with travel to their Leeds office for training in the first week. Responsibilities of the Customer Service Advisor...


  • Leeds, United Kingdom EMIS Group Plc Full time

    **Our Vision and Your Impact** Our vision is to be the leading provider of innovative healthcare technology that ultimately improves people’s lives. Responsible for providing essential technology to 10,000 healthcare organisations across all major UK health sectors, we are looking for **Customer Service Advisors** **to join our Service Desk function in...


  • Leeds, United Kingdom Communications and Solutions Partners Group Full time

    We are seeking a motivated and customer-oriented individual to join our team as a Customer Sales Advisor. As a Customer Sales Advisor, you will be at the forefront of our business, engaging with customers to understand their needs, provide product and service information, and drive sales. **Duties**: - Engage with customers in-person to understand their...