Business Support Apprentice

6 days ago


Barry, United Kingdom Vale of Glamorgan Council Full time

**About us**
Team Around the Family, Families First Advice Line and the Vale Parenting Service are part of the Early Help model in the Vale of Glamorgan. They support families by listening to their needs in order to identify relevant interventions and services that can help them overcome any challenges or barriers there may be.

**About the role**
National minimum wage

Hours of Work / Working Pattern: Monday to Friday 37 hours

Main Place of Work: Community Enterprise Centre, Barry

Temporary Reason: 12-15 months on completion of qualification

**Description**

Provide a range of administrative support to the Early Help Services that include Team Around the Family, Vale Parenting Service and Families First Advice Line.

**About you**
You will need:
**Experience**
- Experience of administration/reception duties
- Maintaining filing systems and documentation

**Knowledge**
- Knowledge of IT packages including Microsoft Outlook, Word, Excel

**Skills and aptitudes**
- Ability to maintain accurate records
- Ability to work using own initiative and as part of a team
- Ability to work under pressure and to deadlines
- Effective communicator in verbal and written form to service users and professionals

**Qualifications and training**
- Educated to GCSE level or equivalent, to include English Language and ICT

**Attitude and motivation**
- Enthusiastic and motivated to the role
- Understanding to the needs of others
- Approachable and friendly disposition
- Maintain a flexible approach to work
- Understanding the importance of supervision and appraisal systems and a willingness to participate
- Willingness to participate effectively in team meetings

**Other (please specify)**
- An ability to work alone in the building on some occasions
- To ensure confidentiality and data protection policies are adhered to
- To work towards the Vale of Glamorgan’s Equal Opportunities policy
- Willingness to attend training sessions relative to the role and tasks
- Ability to drive/travel throughout the Vale or between locations as appropriate

**Additional information**
DBS Check Required: Enhanced

For Further Information, contact: Gareth Powell

Please see attached job description / person specification for further information

Job Reference: SS00638



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