Resident Liaison Officer

1 month ago


East London, United Kingdom Plastexe limited Full time

To be the principal co-ordinating link with residents on internal work projects.

To liaise with technical staff, other departments and contractors and their representative in respect of improvement schemes to Council properties to ensure that work is undertaken in accordance with agreed briefs, specifications and quality standards and the agreed Framework for Resident Consultation on Internal Works Projects, Customer Care Policy, Complaints Procedure and safety standards.

Engage with tenants and support agencies so that tenants have appropriate support to facilitate access for works.

This is particularly important where vulnerability and special needs are identified.

Work with the Project Managers, Tenancy Management Team and Anti-Social Behaviour Team to contribute towards the successful delivery of the works programme, including providing assistance to resolve access difficulties.

Ensure that local knowledge about tenants’ circumstances is taken into account during the scoping of works.

**Job Types**: Full-time, Temp to perm
Contract length: 6 months

**Salary**: From £16.00 per hour

**Experience**:

- public sector: 1 year (required)
- Administrative experience: 6 years (required)
- Customer service: 6 years (required)
- Resident Liaison Officer: 3 years (required)

Work Location: In person

Reference ID: RQ976552



  • London, United Kingdom Ador Talent Ltd Full time

    **Role: Resident Liasion Officer** **Salary: £32,000** **Location: W11 1TQ** **Contract: 12 months** Ador Talent are working with a leading Energy Renewables Engineering company who have been established over 30 years. Our client is currently working on a huge social housing project in Kensington and Chelsea Borough and require a Resident Liaison...


  • East Sussex, United Kingdom Booker & Best Ltd Full time

    **Resident Liaison Officer** **Salary dependant on experience.** RLO/TLO for a leading construction company, reporting to the Contracts Manager, your main role will be to implement and co-ordinate the on-site liaison function before, during and after major refurbishment works programmes; ensuring full customer satisfaction. **Requirements**: - Full UK...


  • East Ayrshire, United Kingdom Hugh LS McConnell Full time

    **Purpose of the Role**: The role of the Resident Liaison Officer is a vital one, for many residents you will be the first person they meet from Hugh LS McConnell Ltd. Through your words, action and commitment to giving good service, an impression of the company will be formed in the minds of our customers that will directly reflect on our good...


  • East Ayrshire, United Kingdom Hugh LS McConnell Full time

    **Purpose of the Role**: The role of the Resident Liaison Officer is a vital one, for many residents you will be the first person they meet from Hugh LS McConnell Ltd. Through your words, action and commitment to giving good service, an impression of the company will be formed in the minds of our customers that will directly reflect on our good...


  • London, United Kingdom United Living Full time

    United Living Property Services is a well-established, fast paced and ambitious business with a great reputation for providing excellent services to our clients. We refurbish and regenerate homes up and down the country, and are embarking on a journey of growth which will see our turnover double to £1 billion over the course of the next 5 years. Now is a...


  • London, United Kingdom United Living Full time

    United Living is a leading property business, renowned for providing excellent customer service to the communities we serve, and a vital part of this is how we engage with residents. We have a long-term partnership contract with a central London local authority which will see us deliver much-needed improvement works to the homes of people living in the...


  • London, United Kingdom Velocity Recruitment Full time

    Resident Liaison Officer for FRA, FEDs and Window replacements works on social housing contract – North LondonPosition: Resident Liaison Officer - FRA, FEDs and Window replacements - Social HousingLocation: North LondonSalary: £27k - £32k + PackagePosition: Resident Liaison Officer required for EWI works on a social housing refurbishment contract in...


  • London, United Kingdom Actaris Site Services Full time

    Actaris Site Services is looking for a **Resident Liaison Officer N7** area of London.** You will be working cladding and externals for privately owned apartments near Arsenal Football Club. **Project length**: 2 years **You must have a full UK driving license.** **Job Type**: Full-time **Rate**: £150.00-£160.00 per day **Schedule**:8-hour shift,...


  • London, United Kingdom Build Recruitment Full time

    Resident Liaison Officer - Hammersmith and FulhamWe are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector, operating across the borough of Hammermsith and Fulham. The project is centred around disrepairs, voids and refugee properties. You will be a vital link between the site team,...


  • London, United Kingdom Fawkes & Reece London Full time

    Resident Liaison Officer Based in Hertfordshire- overseeing multiple sites all within Hertfordshire Permanent, Full time 40 hour week Salary upto £35k plus a car allowance or company car. MUST HAVE FULL UK DRIVING LICENCE Fawkes & Reece are working with a large resiential developer in recruiting of a Resident Liaison Officer for their sites in...


  • London, United Kingdom Islington & Shoreditch Housing Association (ISHA) Full time

    **Position**: **Resident liaison officer (RLO)** **Salary: £32,282 per annum** We are currently looking for someone to be our new Resident Liaison Officer who will be responsible to the Planned/Empty Homes(Voids) Manager on specific matters relating to their projects. The key responsibilities of the role include (amongst others): - Offering information,...


  • London, United Kingdom Fortus Recruitment Group Full time

    Resident Liaison OfficerFortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry.Our client, a contractor based in London, are currently looking for an experienced Resident Liaison Officer to join their planned works team.My client are based in RBKC and they are carrying out a...


  • London, United Kingdom Build Recruitment Full time

    Resident Liaison Officer - Hammersmith and FulhamWe are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector, operating across the borough of Hammermsith and Fulham. The project is centred around disrepairs, voids and refugee properties. You will be a vital link between the site team,...


  • London, United Kingdom Premier Work Support Full time

    Our client, an established and successful construction company has a permanent position for a **Resident Liaison Officer** to join their existing team to cover various London locations. **Reporting to the Lead Resident Liaison Officer you will be responsible for**: - Supporting and assisting the training of new RLO's on the role, procedures and company...


  • London, United Kingdom United Living Group Full time

    Job DescriptionAs a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open...


  • London, United Kingdom Invision Group Full time

    Resident Liaison Officers Required – Peckham Area – Up to £33,000 + Car Allowance + PackageI am currently representing a leading Construction company who operate throughout London and the Southeast region and turnover more than £50 million. My client specialises in social housing refurbishment projects up to the value of £30 million in partnership...


  • London, United Kingdom Invision Group Full time

    Resident Liaison Officers Required – Hackney Area – Up to £33,000 + Car Allowance + PackageI am currently representing a leading Construction company who operate throughout London and the Southeast region and turnover more than £50 million. My client specialises in social housing refurbishment projects up to the value of £30 million in partnership...


  • London, United Kingdom Invision Group Full time €33,000

    Resident Liaison Officers Required - Peckham Area - Up to £33,000 + Car Allowance + Package I am currently representing a leading Construction company who operate throughout London and the Southeast region and turnover more than £50 million. My client specialises in social housing refurbishment projects up to the value of £30 million in partnership with...


  • London, United Kingdom in Newbury Full time €33,000

    Resident Liaison Officers Required – Peckham Area – Up to £33,000 + Car Allowance + Package I am currently representing a leading Construction company who operate throughout London and the Southeast region and turnover more than £50 million. My client specialises in social housing refurbishment projects up to the value of £30 million in partnership...


  • London, United Kingdom in Newbury Full time €33,000

    Resident Liaison Officers Required – Peckham Area – Up to £33,000 + Car Allowance + Package I am currently representing a leading Construction company who operate throughout London and the Southeast region and turnover more than £50 million. My client specialises in social housing refurbishment projects up to the value of £30 million in partnership...