Sales & Retention Specialist
3 months ago
**Job Title: Sales & Retention Specialist**
**Location**: Antrim Technology Park, Antrim (hybrid after initial training)
**Salary**: starting at £22,500, OTE £27,500 (uncapped)
**Shift**: 37 hours across Mon - Fri, currently 9 am - 5 pm. No weekend working
**Equipment**: You will be provided with a laptop, headset, monitor, keyboard, and mouse
Our Client, the largest energy company in Ireland supplying hundreds of thousands of homes and businesses with positive energy solutions and innovative technologies leading Ireland’s decarbonisation efforts, are looking to appoint Sales Advisors to join their expanding team in Antrim.
They’re looking for people with positive energy who want to transform their ambition into impact in their environment and communities.
**Day-to-day, here’s what your new role would look like**:
- Retaining customers via both inbound and outbound channels
- Acquiring new customers via both inbound and outbound channels
- Moving customers between and into new premises
- Sales administration and support
- Ensure the preparation for the weekly priorities meetings is completed
- Up-selling and cross-selling of products and services
- Develop and maintain positive working relationships both internally and externally
- Carry out all duties in line with company policies, procedures, and relevant industry guidelines
**Essential criteria**
- Excellent numerical, spoken, and written communication skills with the ability to listen effectively
- Experience of sales and negotiation with customers in a telephone based environment
- Strong IT skills with experience of Microsoft Office
- A suitable place to work at home and good broadband connection
**Desirable criteria**
- Experience of liaising directly with customers to promote the services of the company
- Experience of using contact centre telephony systems and working towards kpi's
- GCSE Education (grade A-C to include Math and English) or equivalent
**What they offer**
- 23-25 DAYS HOLIDAY PER YEAR, Plus 11 statutory
- Annual salary review
- Career progression, Great opportunities and year round learning
- Health cash plan
- Opportunity to buy extra holidays
- Employee assistance programme (Counselling Service)
- Wellbeing calendar
- Membership of sports and social clubs
- Subsidised gym membership
- Car parking
- Tea and coffee available
**Job Types**: Full-time, Permanent
**Salary**: £22,500.00-£27,500.00 per year
**Benefits**:
- Additional leave
- Company events
- Company pension
- Flexitime
- Free parking
- Gym membership
- On-site parking
- Work from home
Schedule:
- Day shift
- Flexitime
- Monday to Friday
- No weekends
Supplemental pay types:
- Commission pay
- Performance bonus
Work Location: One location
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