Care Coordinator

6 months ago


Liverpool, United Kingdom SWAGGA Primary Care Network Full time

**SWAGGA PCN**

**Care Coordinator - Elderly Health & Care Homes**

**Full Time (37.5 hours/week) (Band 4)**
- **Previous applicants need not apply**_

**SWAGGA PCN**

SWAGGA Primary Care Network (PCN) is a dynamic collaboration between sixteen practices across South Liverpool. We have a vision to improve patient care, tackle inequalities and provide outstanding support for our member practices. We plan to make a lasting impact upon the communities we serve and are developing ambitious plans for the future. As a result, an exciting opportunity has arisen for a Care Co-ordinator to join our rapidly expanding team as part of the SWAGGA Primary Care Network. This is a hugely exciting opportunity to work innovatively as part of a multidisciplinary team, to ensure those living in care homes, and patients diagnosed with moderate to severe frailty, receive the right care.

**Benefits**

As a SWAGGA PCN team member, you will be entitled to:

- Minimum starting salary of £25,147
- Access to the NHS Pension scheme
- 25 days per year annual holiday plus bank holidays
- Access to NHS training
- Permanent contract

In addition, we believe you will find SWAGGA PCN to be a supportive and enjoyable working environment. You’ll have access to a range of team members and a line manager who will agree your performance and personal objectives with you. The role will be based within the SWAGGA PCN Hub, but you may occasionally be required to attend Care Homes and GP practices dependant on business requirements.

**Who we’re looking for?**

We’re looking for someone who can work as part of a team to identify needs and make improvements in the way care is managed for elderly patients. You’ll need to be a strong communicator with good administration skills but most of all, we’re looking for people with passion and compassion.

As a crucial member of the team, you will help us improve care in care homes and support our member practices in their care of frail patients. In return, you’ll receive training, support and will gain extensive knowledge about NHS care planning, and healthcare systems and processes.

**Our network of practices.**

Our network operates across the SWAGGA neighbourhood which includes:

- Margaret Thompson Medical Centre
- Garston Family Health Centre
- Grassendale Medical Centre
- The Village Surgery
- Mather Avenue Surgery
- Netherley Health Centre
- Storrsdale Medical Centre
- Gateacre Medical Centre
- Fulwood Green Medical Centre
- Woolton House Medical Centre
- The Ash Surgery
- Gateacre Brow Surgery
- The Village Medical Centre
- Hunts Cross Health Centre
- Speke Neighbourhood Health Centre, Dr Singh
- Speke Neighbourhood Health Centre, Dr Thakur

Our combined patient population is approximately 101,500 and we work very closely with our community team and other local Healthcare providers. This includes Salaried GP's, Advanced Clinical Practitioners, Clinical Pharmacists, Practice Nurses, Social Prescribers, First Contact Physios and Physicians Associates.

The network has several care homes (residential and nursing or joint) with capacity to provide care for nearly 600 residents. This includes homes ranging in size from 27 - 60 beds and some supporting those living with dementia and /or complex physical health needs. You will work as part of our local multi-disciplinary team (MDT) to ensure that all those living in care homes are able to live and age well and, when the time comes, to meet their end of life care wishes. You will build strong and effective relationships with our care home leads, MDT members and in-reach specialists. As a result, you will be working with health and care providers across a range of services, including Medicines Management Teams, and Community and Therapy Services. You will also coordinate ward rounds, either face to face or on teams, in support of the MDT team as required.

In addition to the above, you will support our member practices in the coordination of care for their frail elderly patients, assisting with falls prevention advice and processes whilst liaising closely with the wider team, including clinicians, PCN staff and practice managers.

The post holder will also be required to travel from practice to practice and to other venues during fulfilment of their duties. You will also be required to complete online Care Coordinator training which is currently provided through NHS England.

**Job description**

**Elderly Health and Care Homes Care Coordinator**

This post will be to support Care Home staff & the Frailty Team, with Care Homes being geographically aligned to each team member. However, covering other Care Homes during team member absences will also be part of the role.

A good working relationship with the Care Home Manager will be paramount to the role and you are expected to develop this quickly.

In addition, key requirements of the role include:

- Collecting MUST scores and FRAT scores that will need to be entered on Emis WEB for the patients


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