Care Coordinator

5 months ago


Liverpool, United Kingdom North Liverpool Primary Care Network Full time

**Key responsibilities**

1. Undertake work in line with PCN directed priorities.

2. Proactively identify and work with a cohort of people to support their personalised care requirements, using the available decision support aids

3. Ensure regular and consistent communication with the referrer regarding patient progress and any complications or guidance

4. Raise awareness of health promotion and NHS health checks in practices

5. Support uptake of national screening programmes

6. Support immunisation programmes

7. Direct liaison with multi agencies to coordinate care for patients

8. Refer to PCN social prescribing link workers where a patient is identified as potentially benefitting from this service

9. To support patient/carer contact roles, and collate patient and carer feedback on their experiences

10. Support Quality and Outcome Frameworks and other DES/LES specifications

11. Maintain and develop engagement with all practice staff and encourage ‘best practice’

12. Help people to manage their needs, answering their queries and supporting them to make appointments

13. Support people to take up training, employment and access appropriate benefits where eligible

14. Raise awareness of shared decision-making and decision support tools, and assist people to be more prepared to have a shared decision-making conversation

15. Ensure that people have good quality information to help them make choices about their care

16. Assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing

17. Explore and assist people to access personal health budgets where appropriate

18. Provide coordination and navigation for people and their carers across health and care services, alongside working closely with social prescribing link workers and other primary care roles

19. Support the coordination and delivery of MDTs within PCNs.

Confidentiality
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients, their carers, practice or staff information. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, or the members practices may only be divulged to authorised persons in accordance with CLPCN policies and procedures relating to confidentiality and the protection of personal and sensitive data, or under the guidance of your manager.

This role profile is not exhaustive, and you may be directed to complete other tasks according to the skills and requirements for individual roles. These duties will always be reasonable and deemed within the expectations of your position.

**Job Types**: Full-time, Permanent

**Salary**: £22,816.00-£27,596.00 per year

Schedule:

- Monday to Friday

Work Location: In person


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