Patient Pathway Administrator/ Support Secretary

2 weeks ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Band 3

**Main area**
- OPAT infectious disease, within Cancer & Associated Specialties
- **Grade**
- Band 3
- **Contract**
- Permanent
- **Hours**
- Part time - 22.5 hours per week (working pattern to be discussed at interview)
- **Job ref**
- 146-5121323**Site**
- OPAT
- **Town**
- Nottingham
- **Salary**
- £21,730 - £23,177 pro rata
- **Salary period**
- Yearly
- **Closing**
- Today at 23:59Job overview

This is an exciting opportunity to join the OPAT /Infectious Disease Department, within Cancer & Associated Specialties.

As part of a team you will be responsible for the audio typing and transcription of clinical correspondence. You will be a conscientious and enthusiastic team player with excellent organisational and communication skills. You will need to be able to demonstrate a clear understanding of confidentiality issues, be well motivated and reliable. You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressure.

Main duties of the job

In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.

Ensure all clinical correspondence is typed and processed within specified timescales. Completing or escalating actions as required.

You will need to be a fast and accurate audio typist and a sound knowledge of medical terminology is desirable. You will also be able to prioritise your workload with constantly changing demands, to meet agreed deadlines. Use your own initiative and respond to queries within and outside of the Organisation with a professional manner to patients, relatives and staff.

Working for our organisation

This is an exciting opportunity to join the OPAT team, within Cancer & Associated Specialties. As part of a team you will be responsible for the audio typing and transcription of clinical correspondence and will work closely with the current admin & nursing team

You must have RSA III word processing or equivalent experience, be educated to GCSE standard and having experience in the use of computer systems including Mircrosoft packages, Winscribe, Medway PAS and NoTIS would be desirable

Detailed job description and main responsibilities

Accurately transcribing from Winscribe digital dictation and Winscribe Speech Recognition digital dictation, outpatient clinic letters and miscellaneous clinical correspondence to a high standard with specified timescales, there will be some outcoming of appointments on a daily basis

Responsible for the production of discharge summaries, clinical papers and material for publication from either audio or copy typing.

Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines

Undertake daily peer audit of clinical correspondence to ensure a high standard of accuracy and quality of work.

Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner.

Person specification

Training & Qualifications

Essential criteria
- RSA III word processing or equivalent experience
- 5 GCSE’s or equivalent C or above - must include English
- Computer literate to ECDL standard or equivalent.

Experience

Essential criteria
- Fast and accurate audio typing
- Proven typing and admin experience

Desirable criteria
- Previous experience of working in the NHS and experience using MS Office, Medway PAS and Notis.
- Medical Terminology

Communication

Essential criteria
- Uses correct grammar and spelling
- Must be able to clearly and accurately convey information verbally gathered from both verbal and documented reports
- Uses information gathered to inform others
- Develop and maintain constructive working relationships

Analytical and Judgement

Essential criteria
- Able to use judgement to make decisions in order to solve problems / enquiries
- Works in line with standard procedures

Planning and organisation

Essential criteria
- Consistently works to high standards
- Works within prescribed deadlines

Physical skills

Essential criteria
- Frequent use of VDU equipment

Other Requirements

Essential criteria
- Demonstrates an awareness of the importance of prompt timekeeping and good attendance at the workplace
- _________________________________________

Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.

**Salary**: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential intervi

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