Support Coordinator

3 weeks ago

Blyth, United Kingdom Home Group Limited Full time

Support Coordinator - Waking Nights

Northumberland Community and Floating Support service, Blyth

Permanent, Full Time (37.5 hpw)

Salary £22,500 pa, plus Brilliant Benefits

£11.51 per hour if you’d prefer a casual job

**Empowering customers to live rewarding and happy lives. That’s when it hits home.**

We have a fantastic job opportunity for a brilliant Supported Coordinator like you to join our fab and supportive team. Our service provides support to our brilliant customers who have support needs relating to their mental health, learning disabilities and dual diagnosis. They live in one of our properties or in their own homes.

You’ll help change our customer’s lives (and our services) for the better by undertaking risk assessments, support planning, goal setting and regular reviews. You’ll create bespoke and personalised support plans with and for your customers. Each plan will look to meet our customer’s individual potential and long-term goals, making sure they meet safeguarding and confidentiality requirements.

You’ll also help your colleagues to deliver on the plans you’ve created to achieve excellence. Our aim is to support our customers to live their day to day lives as independently as possible.

You’ll have responsibility for coordinating our support workers, apprentices and volunteers, and working collaboratively with external agencies, to assess and engage support for our customers. You can see what it’s like to work in a service like this in this great video.

The team will tell you that no two days are ever the same because everything we do is “person centred” around our customers. You might help with personal care (like bathing and issuing medication) in the morning and supporting them to attend college in the afternoon. We even help customers to go on holiday Like our team, we’re sure you’ll find the job ever so rewarding.

**About you**

As a Support Coordinator, you’re passionate and motivated. To you providing care and support is more than just a job, you make every customer feel valued and respected. You’re compassionate and use your unique empathy and creativity skills to help our customers reach their full potential. Treating your customers with integrity, you ensure that they maintain their dignity at all times.

You’ll be issued with the latest kit, which could include a Surface Pro and mobile and Alertcom (lone working support device) to help you when you’re out and about.

It would be amazing if you’ve had a job in this type of environment before, however it’s your “can do” positive attitude and enthusiasm that are critical to make this role a success. We can nurture your talent, just let us know in your cover letter why you have a passion for working here

As this is a community-based job, you’ll need to travel around to spend time with your customers. So, it is essential that you drive and have access to a vehicle (we pay your expenses to cover this use)
- When you start your job, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one._

**About our team**

Our team describe themselves as really friendly and approachable. In fact, when new members have joined us in the past, it’s been said that they felt welcomed by colleagues and our customers from day one.

We’re also super passionate about supporting customers and celebrating their achievements. With colleagues as warm and team spirited as ours, were not just a team we’re a ‘work family’.

Our managers are Craig and Rachel who have between them worked for Home Group for over 10 year and have developed into the role. There are 15 of us in the team and we don’t just love to support our customers, we’re there for each other too

**Working hours**

We provide 24-hour support to our customers each day and every day. In this role you’ll work during the twilight hours doing waking nights work.

**Be yourself at Home**

Home Group is committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability) which support colleagues from different backgrounds to be their true selves. We recognise and celebrate our differences, together we make Home Group a great place to work

**Casual job**

Looking for a more flexible working pattern? You can also join us on a flexible basis by being part of our bank. You can work hours that fit around your current commitments or even pick up some additional shifts to your main role to earn some extra cash and get paid on a weekly basis.

**More about this job**

If you’re not reading this advert on our job pages, press the **APPLY NOW** button to access lots of useful stuff You can download the Support Coordinator job description, and find out more about Home

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