Desktop Support Engineer

2 days ago


Farnborough, United Kingdom Project Recruit Full time

**Desktop SupportEngineer**

Our client, a leading global supplier for IT services requires **a** **Deskside SupportEngineer** based at their client's offices in **Farnborough**

This is a 100% on-site role 5 days per week. Some flexibility to work outside of Business Hours to support any critical issues when required

This is a **1-year** temporary contract to start ASAP.

Day rate: Competitive market rate

We are looking for **aDeskside SupportEngineer** with good troubleshooting skills on MS Office, O365, Internet Explorer and other Operating system related issues and the flexibility to work outside of BusinessHours to support any critical issues:
The primary responsibility of a Desktop Support Engineer is comprehensive user and system support.

This is for a OS deployment project so imaging with SCCM experience is required.

**Key Responsibilities/Key Skills**
- Knowledge of computers and other hardware devices
- Knowledge of network troubleshooting, Ethernet and IP configuration
- Knowledge of software distribution and patch management
- Knowledge and experience with End User Computing Devices (Laptop / Desktop / VDI)
- Expertise on windows 7/ 10 administrations
- Good troubleshooting skills on MS Office, O365, Internet Explorer and other Operating system related issues
- Knowledge on PC and peripheral Hardware troubleshooting (including print & scanning devices)
- Hands on Experience on MS Office upgrades / deployments
- Working knowledge and experience on Dell laptops/Desktops hardware issues
- Experience in Troubleshooting of Office 2016 issues
- Knowledge and experience in troubleshooting VPN related issues
- Mobile Device Management support
- Experience on Windows Imaging process using SCCM
- Experience on Data Migration tools and O365 One drive
- Experience on windows server operating system, DNS and DHCP
- Knowledge on Switches and Routers
- Client facing
- Good communication skills
- Some flexibility to work outside of Business Hours to support any critical issues when required



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