Pricing and Tenders Coordinator

7 months ago

Hemel Hempstead, United Kingdom Boston Scientific Corporation Full time

**Work mode**:Hybrid**Onsite Location(s)**:Hemel Hempstead, HRT, GB**Additional Location(s)**: N/A**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance**
- At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing - whatever your ambitions.**About the Role**- This full time permanent position is based from our Hemel office and offers a hybrid working model (three days in the office and two days remote per week).**Your responsibilities will include**:

- Guide internal stakeholders on the features, benefits, and business value of opposing deal types and how they can be implemented.
- Demonstrate good knowledge of current industry trends or information relevant to the Boston Scientific business.
- Process pricing and ensure relevant approvals are in place.
- Interpret, communicate, and aid in the preparation and delivery of excellent tender responses.
- Understand basic anatomy and alignment with internal divisional structure.
- Investigate, identify, and correct customer pricing queries and credit requests.
- Hold ownership to maintain relevant divisional price book.
- Knowledgeable with manufacturing information and quality procedures to answer customer specifications or requirements.
- Delivery of compliant, professionally produced proposals within customer defined timeframes.
- Co-ordinate and review / edit proposal input from a variety of key stakeholders in accordance with timescale following standard formatting and quality standards, in conjunction with tender instruction.
- Effectively administer the tender process and pre-qualifications (ESPDs), tendering and commercial proposals for current and potential customers.
- Submitting tender documents and ensuring that bids and tenders are submitted with the correct information and prior to any set deadline.
- Build and maintain internal and external stakeholder relationships, while encouraging open discussions through regular communications which contributes to continuous improvement opportunities.
- Be the central point of contact for any queries / clarification during the tender process, including awareness of Terms & Conditions, challenging clauses, warranties, liquidity damages, retention's, management fee's etc. where appropriate.
- Delivers above customer and company expectations within agreed time frames.
- Fully understands the logistic requirements of the customer in terms of delivery/procurement policy, consignment stock.
- Drives improved customer satisfaction and reports on issues.
- Act as interface to Customers and Sales Representatives with direct responsibility to facilitate, share documents and process to identify, notify and ensure any complaint or problems are addressed, thereby demonstrating high commitment to Quality in all interactions and behaviors.
- Act as needed to support and facilitate any field corrective action related to scope.
- Ensures compliance with applicable standard operating procedures to meet, comply and champion all quality, audit and regulatory commitments of Boston Scientific.
- Own, maintain, develop, and manage tender trackers.
- Attend and play a key contributing role in team and departmental meetings and newsletters.
- Facilitate cross divisional working and communications.
- Takes independent action to advise on potential customer offers in conjunction with department and divisional needs.

**What are we looking for in you**:

- Required:
- Can learn and implement company policies, procedures, and practices.
- Can work independently through own initiative as well as in a team.
- Excellent interpersonal skills in communicating with staff at all levels and can form strong working relationships.
- Demonstrates excellent organisation skills in dealing with multiple stakeholder accounts.
- Previous experience working with SAP or similar order/pricing management system.
- Previous experience of working with or supporting sales teams as well as working in a customer care environment.
- Proactively problem solve with stakeholders towards effective solutions.
- Excellent organisation skills and can meet deadlines.
- Attention to detail and can review and spot check documents.
- Advanced MS Office Skills (Word, Excel & PowerPoint).
- Effective communications across all levels of internal and external stakeholders.
- Problem solving skills that include development of long-term solutions.
- Manage and prioritise own workload while working under pressure.
- Beneficial:
- Previous experience of working in a contracts and tenders department.
- Previous experience of using Salesforce, Service Cloud, or similar CRM System.
- Experience of the healthcare or medical device industr

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