Account Coordinator

3 days ago

Hemel Hempstead, United Kingdom Think Specialist Recruitment Full time

We are pleased to be recruiting for an Account Coordinator for a leading Technology company based in Hemel Hempstead, this is a fantastic opportunity to join a small and close-knit team where you will support the UK Sales and Marketing teams with price supportbids to customers

This position also involves managing relevant information on the company internal systems and ensuring all customers finances and accounts are effectively and efficiently managed.

Hours for this role are 8:30am to 5:30pm or 8am to 5pm, Monday to Friday - This role also offers the fantastic opportunity of hybrid working.

**Responsibilities**:

- Liaise with Sales and Product Manager teams to upload all price support bids and rebates on the internal system and issue reference numbers.
- Follow up all customers claim queries, ensuring that all the required claim data is received for processing.
- Respond to customers' requirements and follow up all outstanding invoices, debit notes and credit notes
- Work with Headquarters Sales Admin team to chase any outstanding cases on invoice and credit notes.
- Update the Account Receivable (AR) statement and get shipment releasing approval from Headquarters on a weekly basis.
- Issue marketing cases reference numbers and assist marketing team with uploading relevant invoice data onto the internal system.
- Create and maintain sell out and tracking report, price support bid tracking report and other pre-defined reports.
- Excellent interpersonal skills
- Intermediate to Excellent MS Excel skills
- Valid UK working visa
- 2+ Year Work Experience
- Able to take ownership and be proactive
- Good team player
- Confidence to be able to negotiate effectively
- Ability to work with challenging customers
- Strong organisational skills with experience of managing a number of competing priorities

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