Spa Receptionist
7 months ago
**Salary**: £14,976 per annum
Hours: 24 hours per week
Location: Finlake Holiday Park, TQ13 0EJ
**Job Type**: Permanent
Haulfryn has a fantastic opportunity to join our growing Spa team at our tranquil Sirona Spa
- Competitive Salary & Bonus Scheme
- Discounted holidays at our UK holiday parks
- 50% discount on food
- 30 days holiday (including Bank Holiday allowance) increasing up to 35 days with service (pro rata for part-time)
- Company Sick Pay
- Contributory Pension Scheme & Life Assurance/Life Cover
- Training and Development Opportunities
- And many more
**As a Spa Receptionist you will**:
- Greet guests warmly and assist them with check-in and check-out procedures.
- Answer phone calls, book appointments, and respond to enquiries in a professional and courteous manner.
- Manage spa reservations and ensure accuracy of booking information.
- Maintain cleanliness and organisation of the spa reception area
- Process payments accurately.
- Provide information about spa services, promotions, and products to guest.
- Assist with administrative tasks such as pool checks, health and safety and inventory management.
- Collaborate effectively with other spa team members to deliver a seamless guest experience.
- Adhere to spa policies and procedures to ensure the safety and satisfaction of guests.
**What you will bring**:
- Previous experience in a customer service or receptionist role preferred
- Excellent communication and interpersonal skills
- Strong organisational abilities and attention to detail
- Ability to multitask and work efficiently in a fast-paced environment.
- Flexibility to work evenings, and weekends
Haulfryn is a family-owned business that have operated for more than 85 years with parks across England and Wales.
We believe what differentiates us from other parks are our:
- Family values and a real community feel
- Really special, beautiful locations
- Warm and friendly team that make it feel like home
- How we nurture the nature around us
INDLEISURE
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