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Engagement Officer

4 months ago

RossonWye, United Kingdom Advertising offer only Full time

**About The Role**:
Hope Support Services is looking for a talented, passionate individual to join our service delivery team as a full time (35 hours per week) Engagement Officer (Youth & Family)

**Purpose**: To deliver support services to children and families, including one-to-ones and group work.
**Commitment**: 35 Hours per week, to include evening and weekend work. (12 month contract)

Role and responsibilities
- Provide one-to-one support for children and young people in a variety of environments, including at
school, in the hospice, hospital, at home, in the community or via online video, audio or messaging.
- Onboard new referrals, assess their needs and develop an action plan
- Support peer-to-peer support groups
- Contribute to the monitoring and evaluation of the service and provide written reports of all the work
undertaken as required
- Promote service user involvement and facilitate service user feedback
- Implement and follow Hope’s safeguarding policy and procedures for children and vulnerable adults
- Liaise with schools, colleges and other organisations
- Deliver presentations in person and online to promote the work of Hope
- Work with other members of the service delivery team to share good practice, attend team meetings
and contribute to the development of Hope
- Record keeping, ensuring client notes are accurate
- Attend regular supervision
- Observe safe working practices at all times and follow all of Hope’s policies and procedures
- Support the delivery of the youth volunteer leadership programme (Y-Team)
- Organise and oversee administration for all sessions, groups and activities

For more information contact
Engagement Officer (Youth & Family) - Hope Support Services