Trainee Sales Advisor

5 months ago

RossonWye, United Kingdom Now Storage Ltd Full time

**Sales advisor at Now Self Storage**
- Work experience - 1 Years of relevant experience.
- Salary - £24,000 Basic + target related bonus = OTE £26,000.
- OTE - available after probation period.
- Hours - Full Time 40hrs - 5 days over a 7 day rotation Weekend working on a rota basis.
- Office Based - Ross on Wye.
- Report To - Operations Manager

Company Info - Now Storage Ltd Opening in 2009, Now Storage is a family run business based in Ross on Wye. Operating from sixteen locations nationwide with further plans to expand. Our customers are at the forefront of our service; we’re privileged to have been providing smart, affordable and secure storage for many years. We are looking to add to our already established & knowledgeable team to ensure that we can continue to meet our aggressive future growth plans. We are looking for a Full Time General Administrative Assistant to join our close knit team working in a relaxed working environment.

We are seeking a **Trainee Sales advisor** **Are you a sales professional with a knack for providing excellent customer service? Do you thrive in a fast-paced environment and have a keen eye for detail? If so, we want to hear from you

**Responsibilities**:
**Sales**:

- Maximize occupancy and economic efficiency of the storage locations, meet sales targets, and drive sales.
- Make contact with local businesses and domestic customers, ensuring all enquiries and contacts are properly handled and the database is maintained.
- Help achieve a high enquiry conversion, and drive to achieve the agreed targets.
- Your sales strategy will be entirely driven by good customer service first and foremost.

**External Sales developmen**t - ad hoc based on business need:

- Networking: reaching out to potential partners and building relationships. These partners are typically estate agents, removals, and property developer businesses.
- Partnership Development: establishing partnerships with these businesses. This could involve setting up referral programs, joint marketing initiatives, or other collaborative efforts.
- Promotion: The sales person should promote the self-storage services to these partners, ensuring they understand the benefits and can effectively refer their customers or clients. **Maintaining Relationships: Maintain the built relationships, providing excellent service to partners, addressing their concerns, and keeping them engaged.**:

- Tracking and Analysis: The sales person should track the results of these partnerships, such as the number of referrals received, and analyse this data to improve the partnership strategy.

**Requirements**:
**Hard Skills**:

- Sales Ability: This is a key requirement as the role involves selling storage units and possibly other products, e.g. parking, store-protect, add-ons.
- Typing: Ability to type cleanly and at a good pace.
- Microsoft Office Suite: Proficiency in Outlook, Excel, Word, PowerPoint.
- Self-Storage Management Software: Familiarity with specific software used in the self-storage.
- Telephone management: Demonstrate good communications skills over the phone.
- Social Media: Ability to use social media platforms for marketing and customer engagement.
- Data Analysis: Ability to analyse sales data and customer trends.
- Google & Website Reviews : Response and requesting responses **Pricing: Update prices on site facility management product (Space manager)**:

- Availability check: Available units report, checking the database is up to date according to the facility management product (space manager)

**Soft Skills**:

- Customer Service Skills: Ability to interact with customers effectively and handle their storage needs.
- Trustworthiness: As you’ll be dealing with customers’ personal belongings, trustworthiness is crucial.
- Attention to Detail: This is important for managing inventory, maintaining the facility, and understanding customers’ needs.
- Calm and Collected: Ability to handle stressful situations or customer complaints with grace.
- Great Attitude: A positive attitude can help attract and retain customers.
- Accountability: Taking responsibility for one’s actions and decisions.

**Other Requirements**:

- Study Best Practices: Sales and customer-service practices are always changing. Learn all you can.
- Demonstrate initiative, creativity and problem-solving skills in a fast-paced environment
- Listening Skills: Pay attention to what people say and need. The better you listen, the better you’ll be able to offer a good solution to your customer.
- Ask Good Questions: If you ask good questions, people will feel as if you know what you’re talking about.
- Adhere to company policies and procedures: comply with relevant laws and regulations.
- **Working location**:Work in the office and remotely from home on set occasions.

**Job Types**: Full-time, Permanent

Pay: £24,000.00-£26,000.00 per year

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- Weekend availability

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