Business Change Consultant

3 weeks ago

London, United Kingdom IT Novus Full time

Lead Business Change Consultant
We are seeking a pragmatic, detail oriented and experienced business change and adoption lead with experience of working on large scale transformation programmes, enabled by technology in Telco, and more specifically within the Networks/ Engineering area.
To support the design and implementation of a Business Change and Adoption framework for a Tier 1 Telco client.
What you’ll be doing:
Analyse client’s change and adoption needs, existing frameworks and models
Design the client new change and adoption framework, as well as its components
Define and design required change and adoption training and coaching materials
Deliver training on new change and adoption framework to teams of 5-10, both in classroom and remote environments
Provide coaching and to 5-10 people, post training, to ensure these are able to take on change roles on transformation projects
What we’re looking for: Experience of delivering business change and adoption within Telco networks environment
Evidence of delivering Business Change in programmes that are multi-site / regional whilst continuously driving client adoption of new ways of working
Experienced in business change and adoption models, such as Prosci, Kotter, Edelman’s and other change models
Experience in leading teams to drive key Business Readiness and Change activities, such as Change Impact Assessment, Benefits realisation, implementation of Change Networks, Training, Communications & Engagement
Excellent stakeholder relationship building skills - able to quickly build rapport, confident to reach out to stakeholders and introduce themselves
Problem solving and root-cause identification skills
Familiarity with project management approaches, tools and phases of the project lifecycle
Good copywriting and presentation skills, attention to detail, excellent slide-building skills
Familiarity with agile but not mandatory
What’s in it for you? £85,000 - £100,000 per annum
5% annual bonus
23 days’ holiday (rising to 27) with the opportunity to buy 5 days extra leave
Great work-life balance
Flexible working arrangements to suit your needs
Long term career options
The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
Pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
What we hope you’ll do next:
We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protectedcharacteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.
All interviews, assessments and background checks will continue to take place online, to completely remove the need for face-to-face contact. All Capita colleagues who can work from home should do so; and where it is not possible for colleagues to work remotely,we have taken important steps to protect those working from Capita’s offices. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. Thewelfare of our people is of paramount importance to us, and we’re doing everything we can to keep our colleagues and customers safe during this time.

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