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Supervisor

4 months ago

Grays, United Kingdom Immersive Gamebox Full time

Immersive Gamebox is on a mission to bring people together through shared play, making screen time social again. We’ve created an immersive team challenge, which takes place in interactive Gameboxes, where players work together to win. The Gameboxes feature a range of technologies including projection mapping, touch screens, motion tracking and surround sound to deliver a fun and immersive experience with no need for headsets.

We launched at the end of 2019 in London, and the results from our first Three in Waterloo, Manchester and in Lakeside, have been fantastic. People of all ages have loved the experience. And we are currently expanding across the US at a rapid pace.

We are on the lookout for people who want more than a job - they want to help build a company that disrupts an entire industry. With Immersive Gamebox you’ll be given an opportunity to push your boundaries, to find out what you’re capable of, to work with and learn from incredibly smart colleagues, and to enjoy the journey of building a business. Sound like something you can get on board with? Awesome.

**The Job**:
As a supervisor at Immersive Gamebox, you are the head of the team memebers that are the face of the business and its values. You know that every person you interact with is just as important as the next. You thrive on building relationships with visitors and exceeding their expectations ensuring visitor satisfaction is delivered to the highest standards.

**You’ll be working on**:

- Welcome all visitors to the space.
- Host and monitor teams through their experience.
- Ensure areas are clean and presentable.
- Keep up to date with bookings and queries.
- Maintain the equipment and technology.
- Answer visitor enquiries and promote the experience to passers-by.
- Communicate and cooperate with other venue staff and the wider team.
- Follow Health & Safety procedures. Including Covid-19 protocols.
- Hosting private parties, kids parties and more.
- Serving drinks to our guests during their experience.

**Must Have Characteristics**
- Organized with a great eye for detail
- Confident with computer and tablet technology
- Willing to work flexible hours
- Excellent communication skills
- Ability to keep calm under pressure
- A team player who’s just as comfortable working with others as they are independently
- Passion for delivering excellent customer service and experience
- Alignment to our core values: Fast, Focussed, Fun. We need our team members to be able to take initiative and own their remit in our fast paced and ever changing environment, all while enjoying the journey.

**Benefits**:

- Team socials
- Chance to test brand new challenges before the public
- A diverse and inclusive team with people from all walks of life
- New and exciting concept, with an ambitious growth plan in the UK and abroad
- Highly experienced Founders, Executive Team and Investors
- A commitment to innovation, excellence and continuous improvement

**Salary**: From £10.90 per hour

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- Flexitime

Schedule:

- Day shift
- Flexitime
- Night shift
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Work Location: In person

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