Night Receptionist
6 months ago
Job Summary:
**Duties**:
- Greet and welcome guests as soon as they arrive at the Hotel
- Direct visitors to the appropriate persons.
- Answer, screen, and forward incoming phone calls
- Ensure reception area is tidy and presentable
- Receive, sort, and distribute daily mail/deliveries
- Maintain Hotel security by following safety procedures and controlling access via the reception desk
- Check in /out Guests using Hotsoft( training Will be given)
- Fully conversant with the Booking procedures
- Completion of Night Audit
**Skills**:
- Experience in guest services or hospitality preferred
- Excellent phone etiquette and communication skills
- Multilingual abilities are a plus
- Proficiency in Microsoft Office Suite
- Strong organizational skills and attention to detail
- Ability to handle multiple tasks simultaneously
This position offers an opportunity to be the face of our company, providing exceptional service to visitors and staff alike. If you have a passion for customer service and enjoy working in a dynamic environment, we would love to hear from you.
Pay: £12.00 per hour
Expected hours: 40 per week
**Benefits**:
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Schedule:
- Night shift
Work Location: In person
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