Health Club Ambassador

3 weeks ago


Reading, Reading, United Kingdom Hilton Worldwide, Inc. Full time

Job Description

Hilton Reading Hotel is seeking a skilled Health Club Receptionist to join our team. As a Health Club Receptionist, you will be responsible for delivering an exceptional Guest and Member experience.

You will be the first point of contact for guests and members, providing a warm and friendly welcome, handling inquiries, and resolving any issues that may arise.

You will also be responsible for managing customer feedback, up-selling health and beauty products, and adhering to cash handling procedures.

In return for your hard work and dedication, we offer a competitive salary of approximately £22,480 per annum (based on 16 hours per week), plus benefits such as free parking, modern team member areas, and access to our Team Member Travel Program.

Requirements:

  • Excellent communication skills
  • Positive attitude
  • Passion for delivering exceptional customer service
  • Previous experience of reception duties
  • Qualification in an admin course or similar topic area

What We Offer:

  • Competitive hourly rate of £11 per hour
  • Free parking
  • Modern team member areas
  • Access to our Team Member Travel Program
  • Discounted hotel nights
  • 50% off food and beverages
  • Guest Experience Day: 1 night stay with breakfast per year
  • Team Member Referral Program
  • High street discounts: with Perks at Work
  • Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
  • Discounted dental and health cover

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