Housing Officer

1 week ago


Ashford, United Kingdom HR GO Recruitment Full time

HR GO are proud to be working with Ashford Borough Council in the search for a Housing Officer.

To coordinate rough sleeper and homelessness services for single people in the area, working closely with key partners and stakeholders to reduce, and ultimately eliminate, rough sleeping in Ashford.

This role is temporary cover for approx 9 months

Hours:
Mon - Fri, 0900 - 1700.

**Duties**:

- You will ensure all accommodation used is safe and suitable for our clients.
- You will match clients to suitable available temporary accommodation properties but carrying out a thorough matching and suitability exercise.
- Coordinate the sign up of a temporary accommodation placement ensuring that the various partners, teams and officers are advised of placements and closures / movement.
- Closely monitor all rent accounts to maximise income collection and ensure that appropriate and timely action is taken to address the reasons for non-payments and late payment.
- Strong ICT skills including Word, Excel, Teams and Outlook - E
- Experience in a customer focused position including face to face and telephone contact - E
- General knowledge of good property standards and common building problems - E
- Minimum one year's previous experience in work involving dealing directly with the general public or customers - E



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