Regional Coordinator

2 weeks ago

South West, United Kingdom Pet Blood Bank UK Full time

Regional Coordinator

Award-winning animal charity, Pet Blood Bank UK, is recruiting for the position of Regional Coordinator, South West.

Working closely with the Veterinary Manager you will be responsible for ensuring the successful coordination or donation sessions within your region. With a regional collection team comprising of between 20-30 Vets, Nurses and Donor Assistants, you will be a key person in building relationships with our venues, increasing donor recruitment and retention and developing our growing pool of regional volunteers whilst striving to make sure our sessions are successful.

Background

Launched in 2007, Pet Blood Bank UK is the only charity that provides a blood bank service for all vets across the UK. As part of our charitable remit, our aim is to advance animal health and welfare and to relieve suffering by providing quick and convenient access to blood. Every unit of blood helps save up to four other lives, saving thousands of lives every year.

Our Values

Caring. Pioneering. Real. These are the values Pet Blood Bank UK is built upon. Our values bind us together as a charity and guide everything we do. We expect every team member to know, understand and embody our values, helping to build our reputation as a pioneering, caring and practical charity. Read more about our values.

What you’ll do

As the Regional Coordinator, you will be responsible for ensuring all the relevant tasks and procedures are adhered too to successfully co-ordinate donation sessions within your region.

You will work closely with the Veterinary Manager who will provide support and guidance on this evolving role.

A key part of the role will be the ongoing development and support of donation sessions within your region, ensuring sessions run as efficiently and effectively as possible, whilst increasing donor recruitment and attendance.

Restock and maintain the collection session kit, coordinating its movement between sessions with the support of the Donor Admin and Distribution Teams.

You will be responsible for ensuring that any feedback is communicated between the Veterinary Manager and the regional clinical team at the earliest opportunity.

You will work alongside the Veterinary Manager to ensure the region is meeting the key performance indicators set out for the collection teams, looking at methods to motivate the team and encourage them to achieve the most successful outcome for each potential donor.

Support the building of a volunteer team within the region, develop a pool of volunteers trained to support sessions, events and where appropriate the transport of kit and blood. Ensure volunteers are working within PBB guidelines and feel valued for the support they provide.

As part of this role you will also be required to build relations with the other departments within Pet Blood Bank (PBB) and support the communication between the collection team and other PBB departments.

Participate in the duty Regional Coordinator rota, providing phone support to collection teams on a 1:6 weekend rota basis.

Due to the nature of the work carried out by PBB flexibility is key to this role, the successful applicant will be able to plan their working pattern with the Veterinary Manager. Availability on Wednesday mornings 9am-12noon for team meetings is essential, due to the nature of the work some evenings and weekends will be required.

What we need

A excellent communicator (written and verbal) who has a proven background working effectively with a variety of people including peers, clients and volunteers. Good time management, ability to self-motivate, think proactively and be an enthusiastic team player who strives for continued improvement. Experience of working within or knowledge of the charity sector is beneficial.

We’re looking for someone who:

- Holds an animal management or veterinary qualification.
- Has previous team leadership or supervision experience.
- Experience using Microsoft Office (word, outlook, excel).
- Holds a full UK driving licence and has access to their own transport.
- Has a confident and professional manner with the ability to problem solve.
- Is committed to positive customer experience.

What’s in it for you

In return, we offer full training, competitive salary and a great team working environment.

Further details

This is a flexible role, it comprises of 11.5hrs administration time per week and 24 blood collection sessions annually (2/month) minimum. Flexibility around times work is undertaken is essential, collection sessions are predominantly weekend days. Full training will be given for role and to perform a team role on a collection session relevant to qualifications.

Travel is currently required within the region to fulfil the requirements of the role, a mileage allowance is paid for this, there is no access to a company vehicle. Occasional travel to neighbouring regions or PBB offices (Loughborough) will be required with notice.

**Job Types**: Part-time

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